Temporary Customer Experience Specialist

7 days ago

Melbourne, Victoria, Australia Sharp & Carter Full time

$30-32ph | Temporary role with view to go permanent
- Ture market in the manufacturing space located in Scoresby
- Fantastic culture and a beautiful office | free parking on site

**About the role**

We are looking for friendly and professional Customer Service Officer to join a fun team for a temporary assignment. There is view for permanency. You will be helping the customer service team with inbound calls relating to purchase orders, requests and general enquiries. You will be a strong communicator with a passion for people and team collaboration. An excellent role that offers fantastic opportunities.

**You must be immediately available and ready to interview**

**Responsibilities**

Your responsibilities will include, but are not limited to:

- Customer retention and dealing with enquiries and requests
- Updating a spreadsheets as well as the CRM
- Providing basic technical support
- General administration duties
- Other ad-hoc tasks as directed

**Skills / Experience**

Experience working in a similar Customer Service position, as well as:

- Excellent verbal communication skills and customer service skills
- A good understanding of basic technology and computers
- Enthusiastic, professional and proactive approach to work
- Ability to work within a high volume, team environment
- Demonstrated ability to take initiative in problem solving
- This is an office based role, however retail and hospitality experience can also be beneficial.

**About our Client**

This reputable organisation is a market leader in the manufacturing sector. The Customer Experience Specialist position will work from the brand new national head office based in Scoresby.

This is a permanent role that requires an individual that will bring a "can do" attitude to a supportive and dynamic team. This Customer Service role will be varied and have a diverse range of tasks.

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