Senior Receptionist

Join to apply for the Senior Receptionist role at Manuka Medical Centre1 day ago Be among the first 25 applicantsJoin to apply for the Senior Receptionist role at Manuka Medical CentreManuka Medical Centre is a family-owned accredited general practice operating in picturesque Manuka for over 30 years.
This well-established private billing practice in the heart of Canberra consists of a team of doctors, allied-health professionals, nurses and administrative staff who are dedicated and committed to the health and wellbeing of patients in Canberra and its surrounding areas.
The practice is open Monday to Friday from 8am to 6pm and Saturday 8:30am to 1pm.About the roleWe're looking for a warm, intuitive and compassionate Senior Receptionist to grow with the practice and provide a high quality first point of contact for all staff and patients.
In this role, you will play a key role in contributing to the smooth and efficient day-to-day operations.This role is strategically created to develop the successful candidate into a Practice/Operational Manager position.Duties and responsibilities include but are not limited to:Assisting the Practice Manager with operational excellenceLeading the team when the Practice Manager is awayOversee clinicians' appointment books, including booking and reschedulingWelcoming and providing high quality service to patients in a friendly and professional mannerAnswering phone calls and handling patient queriesSupporting our healthcare professionals; including maintaining up-to-date relevant clinical recordsLiaising and corresponding with external providers such as specialists, nursing homes, allied health professionals, pathology and imaging clinicsTraining and supporting junior reception staffAdhering to practice policies and procedures at all timesAdministrative support and other ad hoc dutiesUnderstanding Medicare billing requirements and MBS Item NumbersEnsuring patient confidentiality at all timesIdentifying opportunities for improvements and driving changeWhat we are looking for:Minimum of 1-2 years of reception experience in a healthcare setting (general practice preferred)Accomplished with medical software and online booking systems (Best Practice preferred)Proficient in Medicare, DVA, WorkCover, HICAPS and Private Health Insurance billing (preferred)Strong communication skills with a friendly and confident personalityWell-presented and exceptional commitment to patient care/service.Previous experience and competency in using Microsoft Office products will be highly regardedHighly organised, attention to detail and aptitude for multi-taskingCommitment to personal development and learningWhat we offer to you:A competitive salary based on experience, expertise and performanceOngoing training and development opportunities to help you grow with the practice into leadership rolesBe a part of a friendly, collaborative team in a picturesque area with modern facilities and efficient systemsSupport and flexibility to enjoy a healthy work-life balanceHow to apply
We are looking forward to hearing from you
Please submit your resume and cover letter, outlining your experience and why you would be a great fit for our team.If you want to learn more about our practice, please visit note that only shortlisted candidates will be contacted.Seniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionAdministrativeReferrals increase your chances of interviewing at Manuka Medical Centre by 2xSign in to set job alerts for "Senior Receptionist" roles.Canberra, Australian Capital Territory, Australia 1 week agoCanberra, Australian Capital Territory, Australia 1 week agoContact Centre Operator – Temporary Employment RegisterCanberra, Australian Capital Territory, Australia 1 day agoContact Centre Operator – Temporary Employment RegisterCanberra, Australian Capital Territory, Australia 1 day agoSymonston, Australian Capital Territory, Australia 1 day agoCanberra, Australian Capital Territory, Australia 3 hours agoCanberra, Australian Capital Territory, Australia 1 week agoCanberra, Australian Capital Territory, Australia 1 month agoNursing and Midwifery Resource Office (NMRO) ManagerCanberra, Australian Capital Territory, Australia 3 days agoNursing and Midwifery Resource Office (NMRO) ManagerHughes, Australian Capital Territory, Australia 3 days agoCanberra, Australian Capital Territory, Australia 2 weeks agoCanberra, Australian Capital Territory, Australia 3 days agoLyneham, Australian Capital Territory, Australia 1 day agoLyneham, Australian Capital Territory, Australia 1 day agoPialligo, Australian Capital Territory, Australia 1 month agoCasual Receptionist - National Convention CentreCanberra, Australian Capital Territory, Australia 2 weeks agoCanberra, Australian Capital Territory, Australia 1 week agoCanberra, Australian Capital Territory, Australia 2 weeks agoAustralian Capital Territory, Australia 2 weeks agoCanberra, Australian Capital Territory, Australia 1 week agoWe're unlocking community knowledge in a new way.
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