Receptionist

**About LDK Seniors' Living**

LDK Seniors' Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of retirement living and aged care to deliver our unique One Move Promise - our guarantee that once our residents call LDK home, they will never have to move again.

**About Amberfield**

LDK Seniors' Living's newest premium village, Amberfield, is located on Cotter Road in Weston, in Canberra's inner south. It is a short driving distance to Yarralumla, Curtin and Woden town centre. Amberfield will feature 370+ homes, comprising of apartments, sky villas, and villas. LDK's range of community activities will promote well-being and provide an exceptional and fulfilling senior living experience so residents thrive at every stage of life. Residents will enjoy resort-style living, with first-class amenities on-site including restaurants, cafes, bars, a greengrocer, theatre and beauty salon. Along with a wellness centre offering a gym, indoor pool, eco dog park and private health consultation rooms.

**About the Role**

We are seeking a professional and friendly Receptionist, with weekend availability, to provide a welcoming first point of contact for all residents, family, visitors and contractors at our 5-star, premium built village, Amberfield. Reporting to and working closely with the Resident Services Manager and fellow receptionist team, you'll be working within a vibrant workplace culture where Love, Decency and Kindness is at the forefront of our minds. By providing high-quality service and support over a wide range of day-to-day administrative duties, assisting with events and in-house activities, you'll be able to develop meaningful and ongoing connections with residents and fellow staff.

Role Responsibilities
- Attend to a variety of enquiries, bookings and other matters accurately and promptly.
- Manage Amberfield's ticketing system, ensuring prompt responses to resident requests and directing enquiries to the appropriate department as needed.
- Accompany residents on scheduled outings as per the Village outing calendar, ensuring their safety and enjoyment throughout the experience.
- Provide administrative support and reception services to the Village.
- Maintain a high standard of functionality and cleanliness of the reception area.
- Assist the Village Manager, staff, contractors and residents with administrative tasks such as word processing, correspondence.

**Our Employee Value Proposition**

LDK villages have established a reputation of being 'truly happy places' for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

**LDK Benefits**
- Onsite staff parking, cafes and restaurants available including a free daily Coffee or Tea
- Great retail discounts with stores including JB Hi-Fi, K-mart, Woolworths, Target and more.
- Access to Comm-Bank Workplace Banking.
- Continuous professional development and promotional opportunities.
- Working in a supportive and welcoming environment with a culture driven by our organisational values.

**Qualifications, Experience and Skills**
- Demonstrated experience within a 5-star hotel environment.
- Previous experience using Microsoft Suite.
- Excellent customer service.
- High attention to detail.
- First Aid and CPR Certificate

**How to Apply**

If this sounds like you, and LDK sounds like the place you've been looking for, we would love to hear from you.

Please click on the "apply" button and follow the prompts. Applications for this role will close at _11.59pm 18th August 2025._ We will get in touch if you are shortlisted for this opportunity.