Location Manager White Lady Pennant Hills

4 days ago

Sydney, New South Wales, Australia Invocare Full time

The first White Lady funeral home opened in 1987 and ever since then, we have been offering a unique and distinctive quality of funeral service, provided by our committed and professional team. White Lady Funerals is part of InvoCare Limited (IVC) is an ASX listed leading provider of funeral services in Australia, New Zealand and Singapore and operates private memorial parks and crematoria in Australia and New Zealand.

We are currently seeking a Location Manager to join our team in Pennant Hills on a full-time basis.

**Full training will be provided for you to perform the following in your role.**

**Responsibilities for this role include**:

- Capacity to develop, and lead and inspire your staff by creating a workplace where people feel valued, challenged and proud
- Proven ability to manage operations in finances, marketing, people management, assets, and facilities.
- A strong understanding of achieving profit objectives while delivering on outstanding customer service levels.
- Sensitivity to circumstances involving grieving people, their values and beliefs as well as the capacity to be at ease with death and the expression of grief.
- An ability to be customer focused and to communicate and respond effectively to all levels of the public.
- Empathy in order to interpret the needs of people and clearly communicate options to clients
- Competent administrative and computing skills and an eye for detail.
- Excellent written and oral communications skills
- Flexibility in approach, demonstrating self-awareness and emotional maturity
- Unrestricted Driver's license
- Flexibility to participate in after hour duties, including occasional weekend arranging

**Working with us you will receive**:

- A competitive pay-rate
- Birthday leave
- Discounts for private health insurance and retail providers
- Free access to the Employee Assistant Program
- Opportunity to buy shares in our company

Our team culture values making a contribution to the community through providing support to its members in their time of loss. We go the extra mile for our clients in ensuring the service is as unique as the individual the funeral is remembering. Providing understanding to families in need is incredibly rewarding and our staff are passionate about what they do and possess qualities of honesty, care and respect for our clients and each other.

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