Unified Communications Technical Delivery Manager

4 days ago

Canberra, ACT, Australia Peoplebank Full time

**Permanent Role
- Flexible, supportive and collaborative work environment. Great professional development, reward & recognition. Largest Telecommunications client - Canberra based.**
- Provide operational advice, support and technical expertise in the design, development, implementation, maintenance and operational assurance
- Be accountable for technical delivery management of the following UC environments: National VOIP Solution (Cisco), Standalone PABXs at a small number of regional locations (NEC), Voice Carriage, National Video Conference Solution (Polycom), Integration of Voice and Video with the Department-managed Skype Solution
- Work closely with Engineering resources and where applicable, provide functional leadership

**To be successful in this role you should have**:

- At least 5 years working in the Telecommunications and/or IT Industry in an Operational Management and Support Role.
- At least 2 years supporting voice and/or video conference solutions
- Demonstrated ability to manage Technical Customer Delivery outcomes including: Incident Management, IT Service Continuity, Capacity Management, Availability Management, Change Management, Configuration Management, Problem Management
- Demonstrated knowledge of current and emerging UC technologies.
- ITIL V3 Foundation certification or demonstrated ITIL knowledge to an equivalent level.
- Technical knowledge and understanding of:Voice (VOIP and analogue/digital) technologies,Vendor experience/knowledge with Cisco and Polycom, Carriage (Data, SIP, ISDN), Security (e.g. ISM, PSPF, ASD Cyber Security Mitigation Strategies)

**It is desirable if you have**:

- Tertiary qualification in telecommunications, ICT, networking, OR relevant industry certifications.
- Technical knowledge and understanding of Cisco-based networking

  • Enterprise Unified Communications Specialist

    2 days ago

    Canberra, ACT, Australia beBeeCommunication Full time $150,000 - $180,000

    Job Title:Unified Communications ArchitectThis highly technical role requires expert-level skills in Microsoft Teams, Direct Routing, and Unified Communication platforms.The successful candidate will work closely with the Digital Workplace - Unified Communication Lead to design and implement UC technologies, including on-premises deployment and migration to...

  • Technical Delivery Expert

    4 days ago

    Canberra, ACT, Australia beBeeDelivery Full time $120,000 - $180,000

    Job Title: Unified Communications Technical Delivery ManagerWe are seeking a skilled and experienced Technical Delivery Manager to lead our unified communications team.",

  • Unified Communications Engineer

    2 weeks ago

    Canberra, ACT, Australia Aurec Human Capital Group Full time

    Unified Communications Engineer6-Month Contract | Federal Government Department | Location: Canberra, ACTMandatory Security Clearance & CitizenshipPlease note: An active Negative Vetting 1 (NV1) security clearance is essential for this role.You must be an Australian citizen.You must hold a valid NV1 clearance or be willing and eligible to undergo the vetting...

  • Unified Communications Engineer

    2 weeks ago

    Canberra, ACT, Australia Aurec Human Capital Group Full time

    Unified Communications Engineer 6-Month Contract Federal Government Department Location: Canberra, ACT Mandatory Security Clearance & Citizenship Please note: An active Negative Vetting 1 (NV1) security clearance is essential for this role.You must be an Australian citizen.You must hold a valid NV1 clearance or be willing and eligible to undergo the vetting...

  • Unified Communications Engineer

    2 weeks ago

    Canberra, ACT, Australia Aurec Human Capital Group Full time

    Unified Communications Engineer6-Month Contract|Federal Government Department|Location: Canberra, ACTMandatory Security Clearance & CitizenshipPlease note: An activeNegative Vetting 1 (NV1) security clearance is essentialfor this role.You must be an Australian citizen.You must hold a valid NV1 clearanceor be willing and eligible to undergo the vetting...

  • Communications Career Opportunities

    4 days ago

    Canberra, ACT, Australia beBeeCommunication Full time $150,000 - $180,000

    Job Title:Career Opportunities in Unified CommunicationsRole Overview:The Technical Delivery Manager (TDM) plays a pivotal role in shaping the Unified Communications (UC) environment.Main Responsibilities:Promotes operational efficiency and technical excellence to ensure seamless UC services.Collaborates with cross-functional teams to identify and resolve...

  • Senior Business Communications Specialist

    4 days ago

    Canberra, ACT, Australia beBeeTelecommunications Full time $120,000 - $180,000

    Unified Communications Technical Lead RoleThe Technical Delivery Manager role is a high-profile position within our organization that requires operational expertise, technical knowledge and strong leadership skills.Key Responsibilities:Provide expert advice on Unified Communications strategy and implementation.Collaborate with cross-functional teams to...

  • Unified Data Platform Architect

    2 weeks ago

    Canberra, ACT, Australia beBeeDataEngineer Full time $140,000 - $160,000

    We are seeking a skilled professional to design and build our unified data platform. This role involves architecting a robust data ecosystem, creating and managing data pipelines, supporting AI and insights functions, and ensuring data quality and integrity.About the Role:

  • Technical Delivery Manager

    4 days ago

    Canberra, ACT, Australia It Alliance Australia Full time

    Canberra**Department of Home Affairs**One of our **Federal Government** clients is looking for **Technical Delivery Manager **in **Canberra**.****We are looking for the following Skills/Experience**:- Minimum of (10) years' experience in delivery management or project management, with the ability to manage several projects concurrently.- Knowledge of...

  • Senior ICT Service Delivery Manager

    10 hours ago

    Canberra, ACT, Australia beBeeInfrastructure Full time $130,000 - $175,000

    Job Title: ICT Infrastructure ManagerWe are seeking an experienced ICT Infrastructure Manager to lead our front-facing services team.Key Responsibilities:Lead and manage the ICT infrastructure services team, including workforce planning, task prioritisation, and performance management.Oversee the reliable and secure operation of enterprise email services,...