Contact Centre Trainer

2 weeks ago

Adelaide, South Australia Partnered Health Full time

This role is based in Wayville and Wingfield, SA.
- Offering competitive rates - generous employee benefits
- Providing a high-quality experience for our clients

**Founded in 1996, Jobfit Health Group is a leading occupational healthcare provider with wholly owned and operated centres across Australia and New Zealand.**

Our business heritage and culture of innovation sets us apart, fostering a commitment to our Full-time, clients' interests that is second to none. We are the industry leader in the delivery of pre-employment medical assessments and pre-employment work fitness assessments, which is supported by our centralised Contact Centre based in our head office in Wayville SA.

The position is **full-time, Monday to Friday, 38 hours per week, based at the Jobfit Wayville and Wingfield locations. **You will receive** **a tailored training program delivered upon commencement. We will ensure that you have the necessary support and training to provide consistent and quality services to our clients.

**What we need from you**:

- Previous experience as a Customer Service Officer or Contact Centre trainer.
- High competency with client management systems.
- Diploma in Training and Assessment (well regarded).
- Excellent communication and interpersonal skills including demonstrated experience interacting with a wide range of people.
- Ability to deliver training in a manner consistent with the requirements of the client and/or the service agreement between Jobfit and the client.

**Why join us**:

- A competitive pay rate - paid above Award
- Generous special offers and discounts from a wide range of brands such as Woolworths, Myers, JB-HiFi, Uber and more
- Novated Leasing
- Employee Assistance Program
- Personal development - expand your knowledge with our in-house online learning and development centre
- Engagement surveys - we listen to you, as a team member, and take action on the issues that matter to you
- Financial Wellbeing Checks and advice from our corporate financial planning partner
- Diverse and inclusive workforce that reflects the diverse community in which we operate in

Aboriginal and Torres Strait Islander people are encouraged to apply.

Where a government Order or Directive applies, successful applicants will be required to provide evidence of COVID-19 vaccination or approved exemption prior to commencement.

**Jobfit Health Group is part of Partnered Health. The group is made up of a number of established businesses that have been delivering health services to more than five million people over the last 25 years including Jobfit, Partnered Health Medical Centres, Northcare Physio, and Baseline Onsite. Together in Healthcare.**

**Jobfit Health Group**

Partnering with business for a healthy workforce

  • Contact Centre Operator

    1 week ago

    Adelaide, South Australia Ultra Tune Full time

    WE ARE GROWING - WILL YOU JOIN US?Are you passionate about helping people?We have exciting opportunities available in our 24/7 Contact Centre for caring, resilient & motivated people to join our growing team - no sales, just great customer experiencesAbout YouA positive and enthusiastic attitudeClear communication skillsAbility to follow processes &...

  • Contact Centre Expert

    2 weeks ago

    Adelaide, South Australia beBeeCustomerService Full time $55,000 - $83,040

    Job Opportunity: Contact Centre ExpertWe are seeking highly skilled professionals to join our Inbound Customer Service team.The successful candidate will work a rotating roster, including after-hours shifts from 4.00pm to 8.00am Monday to Friday and 24 hours on the weekend.In this dynamic role, you will:Deliver exceptional customer service, focusing on...

  • Contact Centre Representative

    1 week ago

    Adelaide, South Australia beBeeCommunication Full time $50,000 - $75,000

    We prioritize delivering exceptional customer experiences and building long-term relationships. As a Contact Centre Representative, you will be the first point of contact for our customers.About the Role:Provide prompt and professional support to customers via phone, email, and other communication channels.Assist with collections, pick-ups, quotes, and...

  • Contact Centre Specialist

    2 weeks ago

    Adelaide, South Australia beBeeCustomer Full time $45,000 - $76,000

    **Role Overview:**We are seeking a highly skilled and motivated Contact Centre Professional to join our team in Adelaide. As a Customer Care Representative, you will be the first point of contact for clients across Australia and New Zealand.**Key Responsibilities:**Making outbound calls as part of promotional campaigns (e.g. hearing tests, hearing aid...

  • Contact Centre Representative

    2 weeks ago

    Adelaide, South Australia beBeeCustomerService Full time $86,400

    Job OverviewThis is an ongoing casual assignment with a competitive hourly rate. You will work within a supportive team environment, where no day is the same.Deliver exceptional phone-based customer service in a high-volume inbound and outbound contact centre.The role involves providing assistance via phone to jobseekers, responding to change with...

  • Contact Centre Team Leader

    2 weeks ago

    Adelaide, South Australia Findstaff Full time

    **Contact Centre Team Leader**FindStaff have partnered with sister company Mas National, to recruit an experienced and enthusiastic Contact Centre Team Leader in their Adelaide Contact Centre. Our customer service support is growing & expanding with new sites opening last year in Canberra & Perth- Full-time Position- Located in Adelaide CBD with hybrid...

  • Contact Centre Team Leader

    2 weeks ago

    Adelaide, South Australia Findstaff Full time

    **Contact Centre Team Leader**FindStaff have partnered with sister company Mas National, to recruit two experienced and enthusiastic Customer Service Team Leaders in their Adelaide Contact Centre.- Full-time Permanent Positions- Located in Adelaide CBD- Career Development- Vibrant Culture**About Mas**:Mas National are a not-for-profit business, proudly part...

  • Contact Centre Agent

    2 weeks ago

    Adelaide, South Australia Jones Radiology Full time

    Join a leading patient-focused medical imaging practice- Provide quality service to patients and specialist referrers- Permanent full-time positions available.- Work with highly skilled teams in a busy contact centre environment- Receive extensive training, competitive remuneration and a range of employee benefits including additional paid parental leave,...

  • Senior Trainer

    3 weeks ago

    Adelaide, South Australia PEER Full time

    Overview PEER is a non-profit industry-based organisation, a Group Training Organisation (GTO) and National award winning Registered Training Organisation (RTO), delivering nationally accredited training packages to meet South Australias skill development needs. Location: Albert Park, South Australia, Australia. Our Senior Trainers and Assessors...

  • Senior Trainer

    3 weeks ago

    Adelaide, South Australia PEER Full time

    OverviewPEER is a non-profit industry-based organisation, a Group Training Organisation (GTO) and National award winning Registered Training Organisation (RTO), delivering nationally accredited training packages to meet South Australias skill development needs.Location: Albert Park, South Australia, Australia.Our Senior Trainers and Assessors (STAs) are...