Aquatic Centre Operator

About the role: We have 9 Aquatic Centre Operator roles available.
This dynamic role combines key functions within the aquatic centre, including reception and cash handling, lifeguarding, swim instruction, fitness training, and squad coaching.
The position supports multiskilling to enhance operational efficiency and job satisfaction.
Applicants must meet general criteria and possess essential qualifications for at least one function, with preference given to those skilled in multiple areas.
Training will be provided to expand capabilities, and duties will be assigned based on operational needs.
Active participation in training and flexibility across roles is essential.
What's on offer: Hours will vary depending on the function/s being undertaken and the operational requirements of the facilities Training and development opportunities Flexible work options for a healthy work/life balance Generous employment conditions (we have too many to list - click here for more).
1 x permanent full-time position 38 hours per week based on a 7-day roster, including weekends base salary ranging from $59,040 per annum with competency-based increments up to $62,029 per annum, plus 12% super (as per the Aquatic Centre Enterprise Agreement) 8 x permanent part-time positions base salary ranging from $29 per hour with competency-based increments up to $31 per hour, plus 12% super (as per the Aquatic Centre Enterprise Agreement) (minimum 5 hours) based on a 7-day roster, including weekends We are seeking: Deliver high standards of safety and emergency response through certified first aid and CPR competencies.
Apply sound knowledge of occupational health and safety practices within aquatic environments.
Communicate effectively with patrons and team members using strong written and verbal skills.
Provide exceptional customer service with a confident, friendly, and service-oriented approach.
Valid NSW Working with Children Clearance.
About us: Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles.
We provide workplace adjustments for people with disability, and access to flexible work options.
Join an employer of choice.
Professionals Australia (Local Government Engineers' Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government.
Where it's located: The position will be required to work across all three (3) of Councils Regional Aquatic Centres (Murwillumbah, Kingscliff, Tweed Heads South) and can additionally be directed or reallocated to work out of any of Council's administrative offices, Depots or any other location within the Shire as directed by the supervisor.
Position closes: Friday 12 September at 12 noon sharp (NSW time).
Late applications will not be permitted.
Click here to view the Position Description TIPS for Addressing the Selection Criteria Click here for more information on the Recruitment Process Click here to view our Values Pre-Employment Screening: Tweed Shire Council conducts pre-employment assessments as part of its recruitment process.
Job offers are not made until screening has been completed.
Tweed Shire Council uses third-party providers to undertake: Pre-employment medical – some roles require a functional (physical) assessment, and all positions are subject to drug and alcohol screening (a positive test result means the recruitment process ends and your application will not be considered).
Background screening - verifies that the information you have provided throughout the recruitment process is true and correct.
Click here for more information.
Reference Checks are undertaken by the panel.
Your 2 referees should ideally be your current and most recent supervisors.
Your referees are not contacted unless you've been interviewed and are a preferred candidate.
Immunisations: This position is identified as at risk of contracting vaccine-preventable/manageable diseases and as a consequence impacted employees are strongly recommended to participate in Council's workplace vaccination program.
Working with children check (WWCC) This position meet the criteria for child-related work, therefore a valid current Working with Children Clearance is required as part of our background screening.
How To Apply: You must use your own email address, and not one used previously by another person that has applied for a position with council.
Once you start your online application, you cannot save and return to it later.
Have your Resume document ready to go.
Fill out all questions below.
Click 'Next'.
You'll then be prompted to attach your resume and other documents (if applicable).
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Review your application to confirm everything is correct.
Click 'Confirm' to submit your application.
If you'd like to COPY and PASTE question fields into a separate Word document to work on over time, please find them listed below: You must fulfill all of the generic selection criteria (indicated by 'Common to all Roles') as well as the specific essential criteria for at least one of the functions covered by the position description.
Preference will be given to multi-skilled applicants capable of performing more than one job function on commencement of employment.
Please indicate which position/s you are applying for: Reception /Customer Service Lifeguard Learn to Swim Instructor Aqua Fitness Instructor Swim Coach Selection Criteria - Common to all Roles: (to be addressed in full when making application) Why are you interested in working at Tweed Shire Council, and what excites you most about this particular opportunity?
Working with Children Clearance Valid in the State of NSW.
Competency in first aid (HLTAID001 Provide CPR, HLTAID003 Provide first aid).
Describe your understanding of OHS requirements in an aquatic environment.
How do you make sure you're keeping yourself and others safe on the job?
Give an example of a time when your communication skills—either written or verbal—helped you problem solve or work well with others.
How would your colleagues or customers describe your personality at work?
What do you do to make people feel welcome and supported?
Tell us about a time when you had to deal with a difficult customer or situation?
How did you handle it, and what was the outcome?
Role Specific Criteria: Reception/Customer Service: Demonstrated experience in cash handling associated with point of entry/sales.
Demonstrated experience utilising point of sale systems.
Lifeguard: Pool Life Guard Certificate RLSSA, or equivalent.
Demonstrated background and/or knowledge of aquatic environments.
Demonstrated competency to conduct routine testing of pool water ensuring that chemical levels are maintained at NSW Health standards.
– Water Quality (Desirable) Operation of small plant and equipment, e.g. pool vacuum cleaners, air blower, pressure sprayer, pool cover slave (Desirable) Pool Plant Operations Certificate RLSSA or equivalent.
(Desirable) Learn to Swim Instructor: Austswim Teacher of Swimming and Water Safety certification or equivalent.
Demonstrated experience delivering prescribed learn to swim programs for toddlers, primary school and junior level as set out in the yearly teaching plan.
(Desirable)
AUSTSWIM Teacher of Infant and Preschool Aquatics.
(Desirable)
AUSTSWIM Teacher of Aquatics- Access and Inclusion.
(Desirable)
AUSTSWIM Teacher of Towards Competitive Strokes.
(Desirable)
AUSTSWIM Teacher of Adults.
(Desirable) Aqua Fitness Instructor Austswim WETS Certificate or equivalent.
Demonstrated experience in the development of aquatic fitness programs.
(Desirable)
Demonstrated experience in the provision of group fitness instruction.
(Desirable)
Certificate 111 in Fitness.
(Desirable) Swim Coach: Teacher of Competitive Swimming or equivalent.
Demonstrated experience in the development of swim coaching programs.
(Desirable)
Demonstrated ability in conducting swim squads across all levels.
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