Senior Property Claims Consultant

Introduction
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing.
You'll be part of a resilient team that works together to redefine the boundaries of excellence.
At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference.
GUIDE.
GUARD.
GO BEYOND.
We believe that every candidate brings something special to the table, including you
So, even if you feel that you're close but not an exact match, we encourage you to apply.
Overview
Your Role
We are currently seeking a Senior Property Claims Consultant to lead by example and facilitate excellence in our property claims handling.
With a dedicated focus on customer service, this role will be offered on a permanent full-time basis offering hybrid flexibility of WFH and in our Sydney CBD office.
How you'll make an impact
You will add value to Gallagher Bassett across the following:
Manage a portfolio of high quantum and technical claims end to end
Build and develop external business relationships
Contribute to staff development in regular team meetings
Prepare Standard Client Reports within Service Instructions as required
Achieve monthly productivity levels as designated by management
Comply with relevant legislation such as The General Insurance Code of Practice, and other relevant legislation / regulations and policy requirements
Resolve complaints in accordance with company guidelines
Identify opportunities for process improvement
Identify potential fraud/recovery indicators for claims where applicable
About you
We're interested in hearing from people who possess:
To excel in this role, you will be a dedicated and driven team Senior who thrives in a busy yet rewarding environment.
At least 5 years of Property claims experience
Strong exposure to claims involving complex claims management
Customer Centric approach coupled with excellent communication and interpersonal skills
PC literate – Database and Microsoft Office
A self-motivated individual with the ability to work autonomously
Strong business acumen with the ability to liaise with clients
Outstanding organisational and time management skills
Superior task and schedule management abilities
Energy and flexibility to work with the corporate team, and the desire to support projects identified as being critical to the long-term business plan.
If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following:
Flexible work arrangements – including WFH
Paid Parental Leave
Paid Birthday leave
Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
Exciting career – as our Company grows, so do the opportunities for our people
Opportunities for ongoing education and development
Service recognition awards
Employee assistance program for yourself and immediate family members
A brief overview on GB
Gallagher Bassett is Australia's largest Third-Party Administrator (TPA).
Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.
Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1700 staff.
GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance
If this sounds interesting to you, we want to hear from you today, click on Apply for this Job
To be considered for this opportunity you must have the right to live and work in Australia when applying.
Agency applicants will not be considered for this role.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply.
As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.
We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are theminimum core benefitsyou'll get, depending on your job level these benefits may improve:
4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
Novated Leasing opportunities
Two paid volunteer days annually
Health Insurance Discounts with our Group Insurance Plan
Employee Stock Purchase Program
Paid parental leave
Other benefits include:
Flexible and hybrid work arrangements
Mental Health and Wellbeing Support for yourself and immediate family members
Employee Recognition Awards and Service Milestone Recognitions
Peer Support Program
Annual flu vaccinations
Access to Reward Gateway – discount offers at over 350 retailers
And more...
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization.
For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities.
We see inclusion as a conscious commitment and diversity as a vital strength.
By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.
In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.