Security & Support Centre Manager

3 days ago

Sydney, New South Wales, Australia Scape Full time

**WHO WE ARE?**

Scape's vision is to be the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 17,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique, amazing experience and a safe environment to help students make the most of their studies.

**ABOUT THE ROLE**

As the ScapeSafe Security & Support Centre Manager, you will be responsible for overseeing the operational response of incident resources across all Scape properties nationally, as well as providing afterhours resident contact support. You will work with a variety of overnight stakeholders, including the ScapeSafe team, property managers, emergency services, and external contractors. You will also coordinate multiple activities and teams concurrently to resolve complex issues associated with security services and critical incidents.

This role is full time, working 5 days a week, including some weekends and overnight shifts. The schedule may vary, but you will always have two days off in a row. This is a great opportunity for those who love variety and challenge in their work.

**THE IDEAL CANDIDATE**

As the successful ScapeSafe Security & Support Centre Manager, you will need to have excellent leadership skills, fluency in incident control and co-ordination, surveillance, and emergency response skills. You will also need to have a degree of initiative and judgement, and be able to work under broad direction. You will be accountable for the performance and outcomes of your team, as well as ensuring compliance with Scape policies and procedures.
- CCTV security-related certifications and training is essential.
- ICAM accredited is preferable.
- Proven experience in security control room operations, CCTV monitoring.
- Incident management and co-ordination fluency is essential.
- Fluent understanding of security protocols, procedures, and best practices.
- Strong attention to detail and the ability to identify and respond to security incidents swiftly.
- Proficiency in operating CCTV systems and other security-related technologies.
- Knowledge of vehicle tracking systems or the ability to quickly learn and adapt to such systems.
- Strong computer skills for incident reporting, documentation, and vehicle tracking software.

Successful team members will be required to provide a valid security license, including NSW Class 1E, Working with Children Check Clearance and Police Check.

**PERKS & BENEFITS**

At Scape, we are all about creating and sharing the good vibes. Below are just some of the scape-tastic perks of joining our team:

- A day off to celebrate your birthday, however you want
- A recharge day (known affectionately as a Bueller Day)
- 'Escapes' - stay at any of our buildings in any state for up to 5 nights free of charge
- Referral bonuses
- EAP, Sonder & Duress support
- Free access to all Scape gyms nationally

**THE FINE PRINT**
- At Scape we honour and welcome our rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated._

This is a great time to be joining a growing business, that is willing and able to make a difference for our student residents, stakeholders and the community as a whole.

**No agencies please.**

Video

  • Senior Security Service Consultant

    4 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    Join to apply for the Senior Security Service Consultant role at AMP 2 days ago Be among the first 25 applicants Join to apply for the Senior Security Service Consultant role at AMP Get AI-powered advice on this job and more exclusive features.If you live in Australia or New Zealand, you've likely heard of AMP.But at a time when society is changing, we...

  • Head Of 1st Line Risk- Amp Bank

    4 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    Join to apply for the Head of 1st Line Risk- AMP Bank role at AMP Join to apply for the Head of 1st Line Risk- AMP Bank role at AMP Get AI-powered advice on this job and more exclusive features.Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances.Through upturns, downturns, recessions,...

  • Audit Manager

    4 days ago

    Sydney, New South Wales, Australia Amp Full time

    Audit ManagerIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something...

  • Assistant Product Manager Governance

    4 days ago

    Sydney, New South Wales, Australia Amp Full time

    Assistant Product Manager Governance & MaintenanceIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could...

  • 2026 AI Technology Graduate Program

    7 days ago

    Sydney, New South Wales, Australia AMP Full time $100,000 - $120,000 per year

    Job Description AMP is proud to partner with the University of New South Wales to offer an exciting opportunity for UNSW graduates to join the AMP AI team as part of our AMP Graduate Program. This program is designed to accelerate career growth while contributing to cutting-edge work in artificial intelligence and innovation. We're looking for...

  • Manager Finance Business Partner, Bank

    7 days ago

    Sydney, New South Wales, Australia AMP Full time $90,000 - $120,000 per year

    Job Description:Deliver regular financial reporting and insights for AMP Bank, including daily Net Interest Margin (NIM), product margins, and monthly analysis of revenue, costs and performance. Support strategic planning, quarterly forecasting, and financial modelling activities, including NIM forecasting, margin modelling and Balance Sheet integration. ...

  • Content Marketing Manager

    2 days ago

    Sydney, New South Wales, Australia AMP Full time

    OverviewJoin to apply for the Content Marketing Manager role at AMP.The Platforms and Investments Marketing team drives growth for North and AMP's investment solutions by delivering targeted marketing and adviser engagement for our B2B (Financial Adviser) audience. We are responsible for strategy, campaigns, and initiatives that support commercial outcomes...

  • Content Marketing Manager

    2 days ago

    Sydney, New South Wales, Australia AMP Full time

    OverviewJoin to apply for the Content Marketing Manager role at AMP.The Platforms and Investments Marketing team drives growth for North and AMP's investment solutions by delivering targeted marketing and adviser engagement for our B2B (Financial Adviser) audience. We are responsible for strategy, campaigns, and initiatives that support commercial outcomes...

  • Lending & Edb Product Manager Governance & Maintenance

    4 days ago

    Sydney, New South Wales, Australia Amp Full time

    Lending & EDB Product Manager Governance & Maintenance**12 Month Fixed Term Contract Opportunity**If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to...

  • 2026 Technology Graduate Program

    7 days ago

    Sydney, New South Wales, Australia AMP Full time $100,000 - $120,000 per year

    Job Description About AMP About the AMP Graduate Program Technology Graduate Program Pay and benefits Competitive base salary + 12% superannuation + bonus Full time permanent contract from the start of the program Generous leave allowances including annual leave, personal leave, purchased leave, long service leave and other ad hoc leave to maintain your...