Transformation Lead

5 days ago

Bendigo, Victoria, Australia Bendigo & Adelaide Bank Full time

About Bendigo and Adelaide Bank

Bendigo Bank has a unique position in the Banking and Finance industry: we are a trusted brand with a (really) high Net Promoter Score and the time is right for growth as businesses reconsider the sort of bank they want to partner with.

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our company purpose to life; feeding into the success of our customers and communities and not off it.

About the role

The Business Design & Product Ownership Team comprises design professionals and product owners, who work closely with business and enterprise Technology & Transformation. The Transformation Lead works closely with stakeholders to:
Support shaping, delivery and adoption of transformational change initiatives across the division by holding the vision for business and product outcomes to assist with identifying what is important and of business value;
Shape and articulate business demand in the form of actionable artefacts and business cases which draw strategic linkages which demonstrate alignment of recommended investments with the overall target operating model and investment slate appetite;
Support divisional contribution to enterprise annual and periodic planning activities to understand business investment priorities and extract initiatives from business strategies;
Contribute business SME knowledge to technical solution design and alignment, delivery planning, business capacity planning and overall cost estimation for initiatives and charters;
Participate in ideation and contribute to the extension and development of enterprise business and technology architecture in support of divisional and enterprise strategy.

Does this sound like you?

We are seeking those with a strong commercial background in a similar role or large scale project in banking and financial services or other professional services. To be successful in this role, we are seeking those with the following attributes:
Strong knowledge and understanding of business banking and the needs of business customers.
Strong knowledge of financial services and banking industry, financial services products, services, channels, competitive dynamics and customer behaviour trends
Strong strategic planning, consulting, business design, design thinking, customer experience, agile coaching and facilitation skills and an ability to think creatively and laterally to design out appropriate solutions that are desirable, viable, and feasible.
Strong verbal and written communications skills
Strong Microsoft Office skills including Excel, Word, PowerPoint, online workshop/facilitation tools e.g. Mural and Teams

Why us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking.

Get real benefits, work life balance and flexibility. You bring your brilliant mind and we'll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.

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