Customer Experience Representative

Action brand awareness and sales strategies to attract new business from independent pharmacies. Fantastic career development opportunity
04th August, 2025
About DBG Health:
DBGHealth is an independent health, wellness, and beauty company with headquarters in Melbourne and over 800 professionals collaborating successfully to deliver affordable health, wellness, and beauty solutions for all.
As a diversified health group, DBG Health is committed to providing pharmacies with a broad portfolio of PBS-subsidised prescription medicines and over the counter products, to support retailers as they support patients and consumers.
About the role:
Our new and exciting Customer Experience Team is seeking a sales superstar to assist with our pharmaceutical business development. With a comprehensive, supported training program, plus ongoing opportunities for professional development, this is your chance to optimise your personality and customer-focused skillset in a business experiencing actively creating growth.
What your days might look like:
Deliver effective brand awareness and telesales strategies to attract new business from independent pharmacies across the country
Build strong rapport and maintain a successful customer portfolio
Collaborate with internal teams to identify opportunities for growth and improvement; become the SME on specific products and services
Analyse/ interpret data and market trends
Consistently meet or exceed sales targets
04th August, 2025
About DBG Health:
DBGHealth is an independent health, wellness, and beauty company with headquarters in Melbourne and over 800 professionals collaborating successfully to deliver affordable health, wellness, and beauty solutions for all.
As a diversified health group, DBG Health is committed to providing pharmacies with a broad portfolio of PBS-subsidised prescription medicines and over the counter products, to support retailers as they support patients and consumers.
About the role:
Our new and exciting Customer Experience Team is seeking a sales superstar to assist with our pharmaceutical business development. With a comprehensive, supported training program, plus ongoing opportunities for professional development, this is your chance to optimise your personality and customer-focused skillset in a business experiencing actively creating growth.
What your days might look like:
Deliver effective brand awareness and telesales strategies to attract new business from independent pharmacies across the country
Build strong rapport and maintain a successful customer portfolio
Collaborate with internal teams to identify opportunities for growth and improvement; become the SME on specific products and services
Analyse/ interpret data and market trends
Consistently meet or exceed sales targets
Skills we're looking for:
Some exposure to sales, business development, or customer service
Excellent communication and interpersonal skills
Analytical and problem-solving skills
Ability to work independently and as part of a team
Experience working with pharmacies or within the healthcare industry is not necessary, but will be highly regarded
Why choose us?
This is a fantastic entry level opportunity to achieve immediate, supported career development in a business actively creating growth. With International expansion underway, plus consistent acquisition and integration of well-known consumer brands, DBG's sales function- with a focus on educating and influencing new pharmacies- is critical. Join the team today and make a real impact- and be a part of DBG Health's Success Story.
Apply today and one of our dedicated Talent Acquisition Specialists will be in touch.
DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal- opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.
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