Cx & Sales Coordinator

2 weeks ago

Brisbane, Queensland, Australia Foot Locker Corporate Services, Inc. Full time

Overview (Text Only): Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you've come to the right place. To learn more about the incredible impact we're making on both our local and global communities, Click Here As the leading global retailer of athletically inspired footwear and apparel, we are looking for an individual who provides administrative and organizational support to the Customer Experience and Sales Team who is responsible for the successful management of Foot Locker (Asia Pacific) Stores including Customer Experience, Sales Performance, Store Operations, Communications, Store Events & Event Management. Responsibilities:
**Administrative Support**
- Provide administrative and organisational support to the CX & Sales Team in areas including (but not limited to) Travel / Calendar Scheduling / Contact Lists / Meeting and Event Preparations / Presentations / Miscellaneous Reports / Store Incentives - within agreed time frames.

**Store Support / Communications**
- Manage all APAC store communications including (but not limited to) 'Striper Weekly Pacific' and 'Striper Weekly Asia' / Store Incentives / SharePoint / Locker Room corporate newsletter/ Mailbag / Store Release Updates within agreed time frames
- Work cross-departmentally to ensure concise, consistent, relevant information is disseminated from HQ to the field and store teams
- Create engaging store communications utilizing MS Office, Canva and SharePoint
- Work with local teams in non-English speaking countries on translating store communications
- Collaborates with others in the development of initiatives including store directives and training materials etc.

**Event / Project Management**
- Assist in coordinating the logístical management of major APAC events (including Kick Off, District Manager Meetings, Holiday Incentives, SuCXess Summit) and to undertake additional projects as directed.

**Business Partnership**
- Develop and maintain effective working relationships with key internal clients including the product, marketing, HR teams, finance teams.

Qualifications:

- Administration/communications degree
- Efficient administration skills
- Excellent written and verbal communication skills
- Marketing / Sales Skills
- Intermediate proficiency in relevant computer technology - Microsoft Excel, Word, PowerPoint and Outlook
- Intermediate proficiency in designing and compiling documents / pamphlets
- Passion for youth culture
- Knowledge of, or ability to acquire knowledge of the general retail industry
- Knowledge of, or ability to acquire knowledge of the relevant legislation, regulations, industry standards and best practice operations for the retail sector (preferably in the Asia Pacific region)
- Knowledge of, or ability to acquire knowledge of the Foot Locker organisation
- Ability to work as part of the greater team and coordinate activities with other departments
- Ability to work under pressure, meet tight deadlines and show initiative
- Ability to co-ordinate multiple projects at once in a fast-paced and dynamic environment
- Demonstrated ability to adapt easily to changing situations and demonstrate flexibility in juggling priorities

  • CX Design Experience Manager

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $100,000 - $124,000

    Job DescriptionWe are seeking a seasoned CX Design Manager to join our dynamic CX design team in Brisbane. As a key member of the team, you will play a pivotal role in shaping customer strategy, designing compelling propositions, and visualising journeys to deliver exceptional experiences.In this exciting role, you will support the Senior Manager CX by...

  • CX Transformation Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $80,000 - $100,000

    Customer Experience Consultant RoleWe are seeking a skilled Customer Experience Consultant to join our team. As a key member of our consulting group, you will be responsible for helping businesses scale with AI and best-in-class technology solutions.The ideal candidate will have a strong understanding of customer service operations, including workflows,...

  • International Import Export Operations Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia beBeeAdministrative Coordinator Full time $80,000 - $84,771

    Key Responsibilities">Coordinate import and export shipments across multiple international markets.Liaise with freight forwarding partners to manage logistics and ensure timely delivery.Monitor and update ETA trackers and prepare basic operational reports.Ensure compliance with import/export regulations, biosecurity, and quarantine requirements.Support local...

  • Event Coordination Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeEvent Coordinator Full time $70,000 - $98,000

    The marketing and event coordination role at our company is designed to create a happy, cohesive work environment. With a history dating back to 1889, we have set high standards for ourselves.We prioritize mentoring and coaching from day one to empower our team members to take ownership of their actions. Our goal is to build the best commercial property...

  • Solution Engineer, CS and CX

    2 weeks ago

    Brisbane, Queensland, Australia Microsoft Full time

    OverviewJoin to apply for the Solution Engineer, CS and CX role at Microsoft.Are you insatiably curious, fired-up about customer experience, and itching to solve business challenges in today's AI-powered world? Join Microsoft as a high performing Dynamics 365 Sales, Service & Contact Center Solution Engineer and bring your Power Platform and Copilot Studio...

  • Solution Engineer, CS and CX

    2 weeks ago

    Brisbane, Queensland, Australia Microsoft Full time

    OverviewJoin to apply for the Solution Engineer, CS and CX role at Microsoft.Are you insatiably curious, fired-up about customer experience, and itching to solve business challenges in today's AI-powered world? Join Microsoft as a high performing Dynamics 365 Sales, Service & Contact Center Solution Engineer and bring your Power Platform and Copilot Studio...

  • Sales Manager

    1 week ago

    Brisbane, Queensland, Australia Edu Corporate Services Pty Limited Full time

    **About EDU Holdings Limited (EDU)**EDU is an ASX-listed company that owns and operates tertiary education businesses, with a current focus on Health and Community Services fields of study. We nurture and empower people on their path towards meaningful careers, by providing quality education experiences and outcomes.EDU currently has two operating...

  • Senior Customer Experience Manager

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $110,000 - $140,000

    Customer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to join our team. The ideal candidate will have a proven track record of delivering customer-centric solutions that drive business growth and improve customer satisfaction.The successful candidate will play a key part in shaping our customer strategy, designing new...

  • Manager Customer Experience

    2 weeks ago

    Brisbane, Queensland, Australia Great Southern Bank Full time

    Join to apply for theManager Customer Experiencerole atGreat Southern Bank.OverviewAs our valuedManager Customer Experiencebased in Brisbane's CBD, your role will be a key part of a small but well-established CX design team.We tackle the 'tricky stuff'—complex, ambiguous, cross-functional initiatives—and bring structure, insight and direction where it's...

  • Chief Customer Experience Officer

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $80,000 - $130,000

    Customer Experience ManagerYou will be a key part of our CX design team, responsible for bringing structure to ambiguity and shaping customer strategy. Your role will involve designing new propositions, visualising journeys, and contributing to the development of personas and insight-driven decision-making.Support senior CX managers in optimising product &...