Intake And Assessment Officer

6 days ago

Newcastle, New South Wales, Australia Carers Nsw Full time

Carers NSW is the peak organisation for carers in NSW. We are a not-for-profit organisation connecting and empowering carers across NSW and improving their quality of life through activities, programs, training and policy advice. We advocate for carers of all ages and circumstances.

As the Carer Gateway Service Provider (CGSP) in Region 4 of NSW (Central Coast, Hunter New England and North Coast) we have a full time or part time opportunities for Carer Intake and Assessment Officers based in our offices in Newcastle or Coffs Harbour.

As the Carer Intake and Assessment Officer, you will be responsible for supporting carers through the Carer Support Planning Process including an intake, registration and needs assessment, support planning, coordination, support and mentoring to ensure carers can be holistically supported by understanding their needs and appropriately referring them for supports.

This position will be required to demonstrate a high level of experience in telephone support work.

The position can be either full time or part time and based in either our Coffs Harbour or Newcastle offices.
- Qualification in Social Work or related discipline
- Understanding of intake, assessment and referral processes provided as part of a telephone information, support and planning process
- Demonstrated experience in service delivery and telephone support work
- Knowledge of the community care and health systems and other programs relevant to carers
- Highly developed interpersonal skills, including the ability to effectively communicate with people from diverse backgrounds
- Strong understanding of Mandatory reporting and privacy requirements
- Strong computer, administration and organisational skills.

Employment Requirements:

- Satisfactory Police Check
- Current Working with Children Check
- COVID-19 Vaccination
- Rights to live and work in Australia

Salary and Benefits

The Salary is around $90K + super, pro rata if part time. We offer salary packaging benefits, flexible work arrangements, a highly supportive team environment, excellent training and development opportunities and health and wellness programs.

APPLY NOW

A talent pool may be created from this campaign for both permanent and temporary positions in the future. If you are thinking about a future with Carers NSW, we invite you to join our talent community to stay up to date with new opportunities.

Carers NSW recognises the value of diversity in its workplace and acknowledges the contributions that people of diverse backgrounds bring to the organisation.

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