Client Intake Coordinator

2 weeks ago

Newcastle, New South Wales, Australia beBeeIntake Full time $41,000 - $48,500

We are seeking a motivated and reliable professional to join our team as a Client Intake Coordinator.

This is an excellent opportunity for someone with experience in NDIS administration or coordination who enjoys helping others and working with purpose.

  • Respond to new participant enquiries and complete intake processes
  • Gather NDIS plans, risk assessments, and service agreements
  • Liaise with support coordinators, plan managers, and families
  • Coordinate onboarding with the rostering/admin team
  • Help participants understand and use their funded supports
  • Keep accurate records and provide ongoing follow-up
  • Attend team meetings and contribute to service improvements
Key Responsibilities:

The successful candidate will be responsible for:

  • Completing intake processes for new participants
  • Gathering necessary documentation
  • Liaising with various stakeholders
  • Coodinating onboarding processes

For this role, we are looking for someone with:

  • 2+ years' experience in NDIS administration, intake, or coordination
  • Cert III/IV in Community Services, Individual Support or similar
  • Great administrative and organisational skills
  • Independent, proactive, and strong communication skills
  • NDIS Worker Screening Check and WWCC (or willing to obtain)
Benefits:

We offer:

  • $41-45/hr casual pay during trial period
  • Progression to permanent part-time role after 3 months
  • Performance bonuses for successful SIL, STA, or Community Access intakes (up to $2000)
  • Flexible hours and supportive leadership
  • Employee mentoring program and professional development assistance

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