Sumhiit Fitness Studio Sales Assistant

Excellent opportunity in Australia's leader in fitness franchising

Great role for someone looking to progress into management

Exciting new fitness brand in Australia

Workout for free

Join a growing business that changes people's lives for the better

**Who we are**:
Collective Wellness Group (CWG) operates as the master franchisor and support office for market leading brand Anytime Fitness, as well as operating the newly launched SUMHIIT Fitness. Our purpose is to inspire healthier lives and we are well on our way to achieving this with our membership base exceeding 600,000 people and continuing to grow.

**About SUMHIIT Fitness**:
SUMHIIT Fitness, an emerging fitness franchise concept, is a hyper-condensed, high-intensity interval training (HIIT) group workout that packs 50 minutes of supercharged exercise into only 35 minutes. Coach-led throughout the session, participants alternate every 60 seconds between heart-thumping cardio on the air bike and strength moves on the floor that keep muscles guessing. The workout unites those who love to push hard, sweat hard and celebrate wins together, creating an intense training experience unique to the fitness industry.

**The Role**:
As the SUMHIIT Sales Assistant, you will be part of a dynamic team that positively affects the lives of our members on a daily basis. Reporting directly to the Studio Manager, you will play a critical role in upholding best-in-class customer service for our members as well as inspiring prospective new members to start their fitness journeys with the SUMHIIT family. As the Sales Associate, you will directly contribute to the operational success of a fast-paced fitness studio and build relationships with all members of the SUMHIIT community.

This position is a part-time opportunity that requires a commitment of 25 hours per week and up to 10 hours of coaching per week.

**Day to day will include**:

- Greeting members and guests promptly, creating an exceptional customer service experience
- Communicating with prospective new members, understanding their needs and providing an appropriate membership recommendation
- Selling memberships, class packages and retail products to support the studio achieving monthly KPIs and revenue targets
- Organising and assisting in the operational success of SUMHIIT'S classes (creating seating charts, assisting members with check-in, setting guests up on bikes, helping re-organise equipment etc.)
- Maintaining the highest of safety and cleanliness standards in and around our studio including regularly cleaning of the lobby, training floor, studio equipment, storage areas and bathrooms
- Conducting lead management activities including telephone inquiries and follow up calls with prospective new members and guests
- Supporting SUMHIIT'S referral program by routinely inviting members of the community to bring friends, families and coworkers into the studio
- Participating in new member outreach activities and field marketing events
- Managing any client or team member concerns
- Completing daily operations reports and maintaining accurate, up-to-date notes in the studio's CRM system

**Experience and about you**:

- Displays enthusiasm, energy and a passion for health and fitness Industry
- Must hold a Certificate III or IV in Fitness
- Fitness industry or studio management experience is highly desired
- Availability to work early mornings and evenings, Monday - Sunday
- Ability to coach classes in studio is essential; desire and capacity to train all fitness levels
- Enjoys and thrives in a member experience and sales-focused role; a go-getter with the ability to direct sales through corporate initiatives, outreach programs and local community events
- Naturally connects with a range of people and personalities to create a positive, successful & thriving environment for staff and clients
- Self-starter and forward thinker
- Ability to inspire and motivate groups of customer
- Excellent customer service skills; both verbal and written communication

**The Perks**:
We practice what we preach You will be supported every day to live an active and healthy lifestyle, in a fun and passionate working environment. Further to this our team receive:

- The prospect of amazing career growth as the brand evolves on Australian shores
- Free gym memberships to all Collective Wellness Group brands
- Bustling Crows Nest location and the most beautiful fitness studio to call home

**Why work with us**:
We are proud to be a certified **Great Place To Work** for company with a high-trust, positive workplace culture.

We are devoted to nurturing successful, accomplished people across our team. If you have the drive and ambition to succeed, share our passion for health & wellness, and are excited by the opportunity to be part of an outcome-focused and welcoming team, we want to hear from you.

The successful applicant will be required to undergo a thorough background check, including a police check and a wor