Service Desk Officer

2 weeks ago

Sydney, New South Wales, Australia Ashdown Consulting Full time

$55-$65 per hour + Super
- 3-month contract
- Elizabeth Street, Sydney

**Service Desk Analyst | 3-month contract | $73.13 Incl. super**
$55-$65 per hour + Super

3-month contract

Elizabeth Street, Sydney

**About the Company**

This NSW government agency is a major service provider that strives to deliver a more consistent and innovative experience within the development of the New South Wales government.

**About the Role**
This role is responsible for providing ICT support to the EM Offices, Count Centers, Call Centers, PRT, and Head Office staff for State Election.

**Keys**
- Setup, relocation, and support of end user device hardware such as printers, desktops, laptops, monitors, tablets, smart phones, desk phones, accessories and audio-visual equipment.
- Use a ticketing system to log all requests and issues and respond to Service Desk queries in a timely manner
- First and second level windows software support and troubleshooting.
- Manage hardware and software escalations with vendors.
- First and second level support of network and telephony environment.
- End user device and venue ICT setup, configuration, and support during Elections.
- Software deployment and testing
- Provide training to end users and technical peers
- Create and update user and technical guides for our Service Desk knowledgebase
- Maintain asset databases ensuring they are always up to date

**About You**
- Excellent customer service skills
- Good time management skills
- Solid experience within the IT industry
- Experience supporting enterprise telephony and network environments
- Good understanding of core Microsoft Server operating systems
- Demonstrated ability in configuring, troubleshooting, and repairing network hardware.

  • Service Desk Officer

    1 week ago

    Sydney, New South Wales, Australia Perigon Group Full time

    $65k - $70k + Super (Depending On Experience)- Active Directory and Office 365- Sydney Based - Hybrid Working Arrangements**The Role**:Our client is a prestigious insurance organisation on the lookout for an Service Desk Officer to join their team on a permanent basis.- $65k - $70k + Super (Depending On Experience)- Permanent Role- Sydney Based - Hybrid...

  • Service Desk Officer

    1 week ago

    Sydney, New South Wales, Australia Ashdown Consulting Full time

    $40 - $43 p/h + Super- 6 Month Contract- Sydney CBD**Level 1 Service Desk Officer | 6 Months | Up to $47.73 p/h incl. super**- $40 - $43 p/h + Super- 6 Month Contract- Sydney CBD**About the Company**This NSW Government Agency is dedicated to delivering trusted and independent systems, processes, oversight, and engagement that support the community in New...

  • Cio Service Desk

    2 weeks ago

    Sydney, New South Wales, Australia Nsw Government -Department Of Customer Service Full time

    **CIO Service Desk - Customer Support Officer, Ongoing / Temporary - Full Time / Part Time****DCS is a great place to work, and it's not just us saying that**Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major...

  • Service Desk Officer

    3 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Help Desk Support Officer (Day Shift)Manage incidents and service requests, resolving issues, escalating when required, and ensuring a smooth and positive user experience.4 month contract (AS03)- immediate start - day shiftAdelaide CBD - Beautiful premisesExcellent onboarding and training to ensure successThe CompanyJoin a progressive government organisation...

  • Service Desk Officer

    2 weeks ago

    Sydney, New South Wales, Australia Mansell Taylor Consulting Pty Ltd Full time

    Full training will be provided.- Start and build your IT career.- Office-based role.A great opportunity has become available to join a friendly team working in a large enterprise environment based in the heart of North Ryde, Sydney - a permanent role. In this role, you will provide premium Level 1 Support to users and will be working on a busy Service Desk....

  • Service Desk Officer

    1 week ago

    Sydney, New South Wales, Australia Pinpoint Talent Full time

    Federal Government Top-tier Health organisation- Engadine NSW | 6 month with potential to extend- Development potential | Shuttle bus from surrounding train stations to site**ABOUT THE ORGANISATION.**Based in Engadine, this Federal agency is at the forefront of Scientific initiatives for the country and pride themselves on the advancements in the medical...

  • It Service Desk

    2 weeks ago

    Sydney, New South Wales, Australia Robert Half Full time

    Leading specialised retailer requiring a Level 1-2 IT Service Desk Analyst to support their stores across ANZ, employing over 1500 staffJoin a large and well-known ASX listed retailer with stores across ANZ, employing over 1500 staff. Currently, they are recruiting for a Level 1-2 IT Service Desk Support Analyst to be a part of their team. This organisation...

  • It Service Desk Officer

    1 week ago

    Sydney, New South Wales, Australia Plantation Homes Full time

    Grow your IT skills in a fast-paced, hands-on support role.- Gain experience with a leading home builder- Make a real impact in a friendly, user-focused team.Are you ready to take the next step in your IT career with a company that values innovation, teamwork, and personal growth?At Plantation Homes, we're proud to be helping more Australians live in homes...

  • It Service Desk Analyst

    1 week ago

    Sydney, New South Wales, Australia Ipar Full time

    **Company Description**:We are a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support.We support whole populations to better outcomes, yet never lose sight of the individual we are working...

  • It Service Desk Analyst

    1 week ago

    Sydney, New South Wales, Australia Medhealth Full time

    Company DescriptionWe are a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support.We support whole populations to better outcomes, yet never lose sight of the individual we are working with...