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Applications Specialist

2 weeks ago

Sydney, New South Wales, Australia Ge Healthcare Full time

**Job Description Summary**: As the CT Applications Specialist at GE Healthcare you will be responsible for providing the formal technical and clinical support from the sales process through to post installation within Australia and New Zealand. No day is the same, and your success will be achieved through your ability to demonstrate your clinical expertise as well as having a customer centric approach.

As the CT Applications Specialist at GE Healthcare you will be responsible for providing the formal technical and clinical support from the sales process through to post installation within Australia and New Zealand. No day is the same, and your success will be achieved through your ability to demonstrate your clinical expertise as well as having a customer centric approach.

We are open to this role being based in NSW or VIC and will require a **high volume** of planned and unplanned travel within Australia and New Zealand as required.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

**Essential Responsibilities**:

- Providing expertise anywhere from product demonstrations, to implementation and on-going support.
- Developing, coordinating and delivering product training to customers and build solid customer relationships.
- Producing well-written post-training reports and provide regular feedback on customer satisfaction and needs.
- Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
- Improve customer satisfaction and install base retention through continuing education on optimisation of equipment utilisation by customer.
- Support trade shows and professional conferences with educational training
- Increase brand awareness by leveraging social media platforms

**About You**:
Your communication skills and presentation skills will be pivotal to your success. You understand how to influence others both verbally and in writing, and you are flawless at knowing how to communicate at all levels of an organisation. Others would describe you as a "people person" who genuinely wants to get to know people and build relationships. Authenticity is everything.

You're a master in your technical field and no question is too complex for you, even if you do not know the answer immediately you know exactly how to find it.

We will expect you to embody our Leadership Behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.

You will be mentored and supported as you navigate your new role in GE Healthcare, however it is critical that you are a "self-starter" and can take initiative. Sometimes you just have to figure things out and not be afraid to ask questions until you get to the right person or answer

Building trust early will be essential and you will do this with your self-discipline around following up, executing on tasks, and doing what you say you will do.

**Qualifications and Experience**:

- A suitably qualified clinical or technical professional in Diagnostic Radiography / Medical Radiation science (Bachelor of Applied Science in Diagnostic Imaging).
- Radiation Licence (IA14/G1) or equivalent.
- Current AHPRA registration
- Demonstrated skills in scanning on current products / platforms.
- A clear thinker with the ability to interpret and translate complex technical data and systems.
- Demonstrated clinical scanning skills in specific modality
- Possess strong analytical and problem solving skills.
- Proven professional business acumen and strong presentation skills
- Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
- Current GE product experience desired
- Willingness to travel within your specified geographic region as well as to nationwide sales meetings and tradeshows
- Demonstrate behaviours including empathy, humility, integrity, and resilience

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
- Flexible working options including working from home and flexible hours
- Compet