Service Advisor

2 weeks ago

Bathurst, New South Wales, Australia Peter Warren Automotive Holdings Full time

Bathurst NSWJoin Bathurst Toyota, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family.
We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership.
With over 2000 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise.
We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.As a Service Advisor for Toyota, you will thrive on challenges, excel in team environments, and demonstrate exceptional customer service skills.Responsibilities:Being the first point of contact for our customers, you will determine their requirementsLiaising with the workshop and parts departmentsQuote repair jobs and liaise with customers ensuring they are given the best possible Customer Service experienceMeeting and exceeding manufacturers Customer Satisfaction targetsRequirements for the role will involve the following:Full work rights in AustraliaExperience in a similar role within a Retail or Service related environmentExcellent communication, numeracy and customer service skillsWilling to go above and beyond to exceed customer expectationsSound automotive technical knowledgePunctual and reliableHave a professional attitude and be well organisedCurrent drivers licenceBe able to work in a team environmentDemonstrate care and attention to detailWhat we offer:Attractive salary and commission packageThe opportunity to work in a well established company with an excellent reputation for customer serviceA dynamic and friendly work environmentCareer opportunities that only come with working within one of the largest automotive companiesExclusive staff discounts on lifestyle and automotive productsIf you are ready to take the next step in your career, and think this role is right for you, apply today by taking the time to complete our online application.

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