Tenancy Delivery Manager

About us :
At Knight Frank, we're passionate about property, but it takes more than passion to make us the world's most successful privately-owned property agency and consultancy.
With a 125-year heritage, we are part of a global property powerhouse dedicated to providing our clients with the best advice across commercial and residential property transactional and advisory services.
Knight Frank is a place where you can bring your whole self to work.
That's what makes us a diverse collection of experts, problem solvers, and innovators.
Our purpose is to empower and encourage our people to think differently about how we can make a positive impact as a firm.
What's in it for you?
Competitive remuneration package
Career development opportunities such as internal and external mentoring, leadership education training, and study leave to focus on your personal growth.
A generous 16-week parental scheme plus superannuation for a full 12 months
Birthday leave
Swap around a public holiday for a cultural swap day
Two Wellness Days to allow you to focus on your own physical and/or mental wellbeing
A workplace where you can access 2 weeks additional leave each year to take that extra break with family or friends.
We support your community involvement and give you 2 paid volunteer days each year to support one of our affiliated charities
Our reward platform "The Vault" offers discounts at popular retailers and supermarkets, lifestyle benefits, and corporate discounts
We help subsidise private health insurance excess for hospitalisation of you or an immediate family member
Plus, much more
The role :
As a Tenancy Delivery Manager, you will lead and manage the tenancy delivery process / fit-out from concept to completion for a major retail client partner.
This involves ensuring high-quality outcomes, highlighting opportunities during approval, and ensuring compliance with standards.
You need to be flexible and adaptable to resolve complex issues, leveraging your expertise to oversee the process in line with the Tenancy Design Guide and Fit Out Manual.
A key part of the role is ensuring all stakeholders meet commitments within timeframes and budgets while maintaining safety standards on site.
Key responsibilities :
Ensure tenant fit-out timelines align with centre opening targets and lease start dates.
Monitor compliance with approved designs and quality standards during construction.
Conduct final inspections and obtain necessary certifications, such as occupancy certificates, before tenant opening, and manage defect resolution.
Act as the main liaison between retailers, leasing teams, and centre management to facilitate communication and resolve issues.
Manage Landlord Works delivery within agreed timeframes and budgets.
Ensure on-site works comply with SWMS, legislation, contractor requirements, and shopping centre guidelines.
Provide post-handover support for tenant concerns or operational issues.
Who are we looking for?
Minimum of 5 years' experience managing large-scale retail or commercial fit-out projects.
Strong knowledge of tenancy design, fit-out processes, and sustainability practices.
Understanding of Australian building codes, accessibility standards, and legislation.
Proficiency in design software and project management tools is preferred.
Excellent communication and stakeholder management skills.
Strong understanding of construction processes, materials, and industry best practices.
Ability to manage and coordinate multiple parties effectively.
Not the perfect fit?
We encourage applications from people of all backgrounds and abilities.
We consider each application individually, and we encourage you to apply if your skills and background match the role.
Successful candidates will undergo police checks as part of our recruitment process.
Only applicants with Australian working rights should apply.
No agencies, please.
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