Senior Sales Associate
2 weeks ago
Sydney, NSW, AUPermanentSinceMONTBLANCrevolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions.
And we keep pushing the boundaries.
We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories.
With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations.
In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.At Montblanc Australia, we are proud to employ talent from many different backgrounds, experiences, and identities.
We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
We continue to work towards creating a workforce that represents the diversity of our clients and our communities.About the RoleWe have a new opportunity for someone to join our dynamic team in our New Flagship Sydney Boutique, in the role of Senior Sales Associate - CRM & Clienteling.
You will be entrusted with delivering more than sales, you will be at the forefront of driving the Boutique's success through exceptional Clienteling and CRM execution.
At Montblanc, no day is ever the same and working within an intimate and vibrant team, you are always encouraged to .
You will play a pivotal role in the Senior Sales Team, responsible for elevating every aspect of the client experience in our new Flagship Boutique.
Setting the tone when it comes to upholding the Masion's high service standards within a luxury Boutique environment.How You Will Leave Your Mark at MontblancIn this role, you will be responsible for boutique sales performance, CRM, Clienteling and assisting with boutique events and activations.Duties and responsibilities include, but are not limited to:Building and maintaining a portfolio of clients, building relationships and brand loyalty through Clienteling and CRM tools.Analyse data to help build and support the Brand and the Boutique CRM strategies.Act with entrepreneurial spirit in formulating supporting targeted client activations, networking referrals, Boutique activation and consultation of walk-in clientsActively driving sales performance to achieve individual and boutique sales targets and KPIsResponsible for mentoring and coaching team members and fostering an environment that enables high performanceParticipate actively in boutique meetings, presenting updates, providing feedback, proposing new ideas and actionLead by exceptional example, actively demonstrating behaviors that embody brand values building a positive working environmentAssist in daily product and inventory management, following boutique complianceWHY JOIN US?
We provide a truly dynamic and fun working environment where no day is ever the same.Ongoing training and development is critical to the success of our team and you will receive this all throughout your employment with us.Generous staff discounts, employee benefits and milestone recognition and gifts.Incredible local and international career opportunities within our global luxury group, Richemont.Paid Volunteer Day leave.A fun, nurturing and supportive Management team with a wealth of experience to coach and develop you.
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