Senior Sales Associate

1 week ago

Sydney, New South Wales, Australia Omega Sa Full time

OMEGA SA Millers Point, New South Wales, Australia
About OMEGA
Since 1848, innovative watchmaking has been the cornerstone of OMEGA's heritage but it is also inspired by sports timekeeping, the conquest of space and its enviable role in support of the world's favourite spy. Thanks to OMEGA's pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is renowned worldwide.
The Role
As a Senior Sales Associate, you will be a key ambassador for the OMEGA brand, responsible for achieving sales targets, delivering exceptional customer service, and cultivating strong client relationships within the boutique. You will take on supervisory duties as needed, including opening and closing the boutique, while also leading and motivating the team to ensure continued success.
Responsibilities
Support Boutique Management with day-to-day operational tasks as required
Lead the team in meeting and surpassing sales targets
Uphold the highest service standards through the OMEGA sales ceremony
Build and maintain a strong client database through effective sales and relationship management
Focus on fostering meaningful VIP relationships with local clientele
Open and close the boutique independently when needed
Ensure the boutique runs smoothly in the absence of the Boutique Manager and Assistant Boutique Manager
Perform daily security stock counts to ensure inventory integrity
Oversee the organisation, replenishment, and storage of backup stock, visual merchandising materials, product packaging, instruction booklets, and warranties
Provide feedback to the Boutique Manager on team performance and areas for improvement
Continuously develop in-depth knowledge of the OMEGA brand and product range
Stay informed about stock availability, delays, backorders, and discontinued product lines
Complete E-Learning modules as required to stay up to date with training and knowledge
Skill & Experience
Minimum 2 years retail experience in the luxury sector preferred
Highly developed and proven customer service and client relationship skills
Excellent organisational skills
Excellent oral and written communication skills
Good computer literacy skills
Good time management skills
Energy, drive and enthusiasm
Impeccable grooming and presentation
Visual merchandising flair
Full and flexible availability
Luxury watch industry knowledge and experience an advantage
How To Apply
Click APPLY to submit your application.
Job Location:
20 Martin Place, NSW 2000 Sydney, Australia (New South Wales)
Company Address:
The Swatch Group (Australia) PTY. LTD. 40 River Boulevard Level 3 Richmond, Victoria 3121 Australia
Seniority level
Associate
Employment type
Full-time
Job function
Retail
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