Supervisor

1 week ago

Melbourne, Victoria, Australia Seoul Garden Epping Full time

**Restaurant Supervisor - Epping**
We're looking for an experienced and motivated Restaurant Supervisor to join our team at Epping. If you're passionate about hospitality, thrive in a fast-paced environment, and enjoy leading a team to deliver excellent service, we'd love to hear from you.
- What We Offer_

Full-time position (40-45 hours per week)
Hands-on training across all sections of the restaurant
Supportive team culture with opportunities to grow
A dynamic, fast-paced workplace where no two days are the same

**Career progression: An Assistant Manager role will soon be opening, and we will be selecting from among our Supervisors**
- What You'll Do_
- Supervise daily front-of-house operations to ensure smooth and efficient service
- Lead and support staff during shifts, delegating tasks as needed
- Provide excellent customer service and handle feedback or complaints professionally
- Assist with training, mentoring, and motivating team members
- Ensure cleanliness, safety, and compliance with food handling standards
- Monitor stock levels and assist with ordering when required
- Be flexible to step into different roles (bar, reception, floor) as needed
- Support rostering and staff coverage when last-minute changes arise
- What We're Looking For_
- Strong management and leadership skills with prior supervisory or team-leading experience in hospitality
- Solid understanding of restaurant front-of-house operations
- Excellent communication and interpersonal skills
- Strong problem-solving skills and ability to stay calm under pressure
- A positive team player with great attention to detail
- Full-time availability with flexibility to cover shifts when required
- Strong observation skills to spot service issues and opportunities for improvement
- A curious mindset with the willingness to learn and adapt
- Knowledge of health, safety, and hygiene practices is highly regarded
- Training & Development_

You'll receive one month of structured training, where you'll learn all areas of the restaurant, including:

- Bar - Basic drinks, opening/closing procedures, and stock control
- Reception - Reservations, walk-ins, and customer greetings
- Floor - Service standards, section management, and guest flow
- Cash Handling - POS usage and daily reconciliation
- Team Leadership - Supervising and supporting staff during service

After your training, you'll have a 2-week period to demonstrate your skills by running the team with more independence. This is your chance to show initiative, build confidence, and step into a leadership role with less direct supervision.

**Job Types**: Full-time, Part-time

Pay: From $55,000.00 per year

**Experience**:

- Restaurant management: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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