Application Administrator

2 weeks ago

Brisbane, Queensland, Australia Hudson Australia Full time

Key Responsibilities:

- Write and maintain clear process documentation and standard operational procedures (SOPs)
- Assist the Product Support Senior Application Administrator and CRM Product Lead in system upgrades, testing, and maintenance
- Work with the Product Support Senior Application Administrator in coordinating change releases
- Work with the Product Support Senior Application Administrator on managing system related incidents and emergency responses
- Participate in operational programs and projects including the enhancement of the systems or information to support changing business needs
- Demonstrate commitment to contemporary standards of ethical practice, a safe workplace, equity, diversity and personal qualities that contribute to the effective operation of a team

Essential Qualifications/Certifications/Skills:

- Demonstrated ability to rapidly acquire knowledge of business processes
- Demonstrated ability to communicate, consult and negotiate with a vast variety of audiences, such as internal and external clients, and staff and system users at all levels
- Demonstrated flexibility, adaptability, and innovation within an environment of change

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