Centre Supervisor

Glen Eira Leisure
- Casual
- Closing on: Dec 8 2024
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**About the role**

We are seeking someone who is enthusiastic about providing exceptional customer service, thrives in a collaborative environment, and has a strong ability to lead and motivate teams to achieve high standards.

In this role, you will support a range of frontline teams in actively supervising pools, patrons and programs within Glen Eira Sports and Aquatic Centre (GESAC) and Carnegie Memorial Swimming Pool (CMSP).

You will report to the Centre Supervisor Team Leader and perform a range of duties including but not limited to:

- To provide leadership, supervision, advice and guidance to all staff on shift with the flexibility to cover shift breaks as required.
- Responsible for ensuring Service Improvement Program standards are maintained on shift across the facility.
- In the event of an emergency act as the Chief Warden and coordinate facilities emergency management plan to facilitate a safe exit of patrons, staff and contractors.
- Monitor on shift staffing levels across the facility and adjust, in conjunction with the relevant shift supervisor, according to facility demand and regulatory requirements.
- Provide support all frontline teams on shift assisting directly as required during busy times.
- Conduct plant management tasks including water testing and dosing as required.
- Be responsible for the management for cash and reconciliation duties.

**We Are Looking For**
- **A Passionate Professional**: Someone who is enthusiastic and committed to delivering outstanding experiences for our community.
- **A Critical Thinker**:Someone who can draw on their existing skills in leisure management to handle critical situations.
- **A Team Player**:Someone who thrive in a collaborative environment and can contribute positively to our team culture.
- **A Strong Leader**: Someone who is ready to elevate their career and provide strong leadership, guiding Glen Eira Leisure into a bright and successful future.

**Qualifications and Experience**
- Demonstrated commitment and adherence to organisational values and behaviours.
- Considerable customer service experience.
- Strong dispute resolution experience.
- Familiarity with the recreation industry programs and services would be well regarded.
- Previous experience in managing a complex roster and staff team is highly desirable.
- Current CPR, First Aid, Pool Lifeguard, Anaphylaxis and Asthma certificates (or willing to obtain).
- Current Pool Operators Certificate (or willing to obtain)
- Not meeting all the requirements for this role? We value diverse experiences for positive community outcomes. If you're excited about the position but don't perfectly align with the criteria, we still encourage you to apply._

**Pre-employment checks**
- Employee Working with Children Check
- New National Police Record Check
- Health Declaration
- Evidence of right to work in Australia.
- Additional training/certificates as detailed above.
- Attach your resume
- Attach a cover letter (no more than one page)

**Closing date**: 8 December at 11.55pm

**_ Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to:_**
- **_Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees._**:

- **_Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations._**

**_ We value the knowledge, skills and talents that all people can share with our workforce and community._**

**Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to**:

- **Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees.**:

- **Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations.**

**We value the knowledge, skills and talents that all people can share with our workforce and community.