Sales Development Representative

**Company Description** About Hub Australia**:

- Hub Australia provides premium workspaces, business networks, and services across 15 locations in Sydney, Melbourne, Brisbane, Canberra and Adelaide._
- Founded and headquartered in Melbourne, Hub has grown to become the largest privately-owned coworking operator in Australia, with over 150 staff and over 7000 members ranging from small business and government to non-profit and corporations._
- Established in 2011, Hub is a Certified B-Corporation and the first coworking space in Australia to be certified Carbon Neutral with Climate Active. Hub is a fun, energetic, and dynamic environment with plenty of room for growth - as we continue to build the best place to create, share, and work with others, there's a perfect place for you to grow with us._
**Job Description** Welcome every lead. Uncover their goals. Help them find their perfect workspace.**

We're looking for a motivated and personable **Sales Development Representative (SDR)** to join our national sales team - someone who thrives on engaging with potential customers, uncovering needs, and matching them with the right solutions.

As an SDR at Hub, you'll be the first point of contact for inbound leads and actively prospect new opportunities. You'll qualify leads, schedule tours, and guide prospects through the early stages of the sales process - and in some cases, even close the deal yourself. You'll work closely with our Sales Leads and Managers, and play a critical role in maintaining a strong pipeline and achieving company growth targets.

If you're confident on the phone, curious by nature, and passionate about connecting people with premium workspaces that help them do their best work—this could be the perfect role for you.

**What your day-to-day will look like (but not limited to)**:

- Act as the first touchpoint for new leads, quickly qualifying and determining the best next steps.
- Schedule and coordinate tours for qualified leads, ensuring a smooth handover to the sales team.
- Manage and close deals across your own dedicated product range, including proposal follow-ups and contract negotiations.
- Maintain an active, well-organised sales pipeline aligned with company targets.
- Keep CRM records up-to-date with accurate lead tracking and timely reporting.
- Build strong relationships with potential customers, becoming a trusted voice throughout their sales journey.

**Qualifications** We're Looking For Someone Who**:

- Has 1-2 years of experience in B2B sales, ideally phone-based or in a lead development role.
- Communicates clearly, confidently, and can build rapport fast—especially over the phone.
- Brings strong customer service instincts and a problem-solving mindset.
- Can prioritise and juggle multiple tasks in a dynamic, fast-paced environment.
- Understands sales processes, qualification frameworks, and how to keep a pipeline healthy.
- Has hands-on experience using CRM systems to manage leads and forecast effectively.
- Is resilient, curious, and excited by the opportunity to grow within a high-performing sales team.

**Additional Information** Why you should join us**:

- Play a key role in a high-impact team, directly contributing to Hub's growth and customer success.
- Gain valuable experience across the full sales cycle with real development opportunities.
- Join a certified B Corp and carbon-neutral business that genuinely puts purpose and people first.
- Enjoy extra perks like a Wellness & Lifestyle Fund, Personal Development Fund, Volunteer Leave, and a day off during your birthday month.
- Thrive in a Great Place to Work certified company with a values-led, inclusive culture that celebrates individuality.

**Join Our Team**

If you're enthusiastic about transferring your hospitality and/or customer service skills to the corporate realm and eager to be part of a vibrant, forward-thinking team, we're excited to meet you.

We understand that skills and potential don't always fit neatly into a checklist. If you're passionate about this role but don't meet every single requirement, we still want to hear from you. Your unique experience and enthusiasm could be just what we're looking for
- At Hub Australia, we are dedicated to building a diverse, inclusive, and equitable workplace. We believe that our strength lies in our differences, and we are committed to providing an environment where everyone is welcomed, respected, and supported. We encourage applicants of all backgrounds, identities, abilities and experiences to apply, as we strive to reflect the communities we serve._

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