Account Relationship Manager
2 days ago
Account Relationship Manager
5 days ago Be among the first 25 applicants
Base pay range
A$80,000.00/yr - A$120,000.00/yr
Why join Datacom
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people\'s lives and help organisations use the power of tech to innovate and grow.
About The Role (your Why)
The Account Relationship Manager role is responsible for maximising revenue of our Payroll Bureau Accounts in order to achieve customer satisfaction, agreed revenue targets and deliverables. The Account Relationship Manager is required to ensure complete customer satisfaction when dealing with their allocated accounts, and that the account is achieving maximum satisfaction and productivity from their systems.
What You'll Do
Formulating, implementing, and managing strategic business plans regarding a small number of client accounts to achieve customer satisfaction and promote the use of our payroll product, Datapay
Facilitating growth and penetration of the customer\'s contract
Leading the program process and coordinating cross-business resources to ensure achievement of goals, schedules, and quality commitments
Managing negotiations between the organisation, the client and any third-party organisations involved
Collaborating with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business
Acting as the main interface between the client and the organisation to ensure an optimal level of service is always provided and continually seeking the opportunity to participate in clients\' strategic business planning processes
Liaising between customer and product support and development staff
Creating a client environment that is conducive to sales efforts
Coordinating resources to meet client objectives
Monitoring client support activities (ensuring client problems and queries are being dealt with in an effective manner)
Being continually aware of new products and releases through regular updates with the Product Managers, and of potential areas for product, services and education sales
Working closely with clients to determine their present and future needs and proposing suitable products, services, and upgrades to maintain and grow revenue for the organisation
Advising the customer on information and business technology strategy with the goal of enhancing the overall success of the customer\'s business enterprise
What You'll Bring
Expert Datapay product and industry knowledge coupled with the ability to deal with clients at all levels and translate client needs into a complete solution
Specialist knowledge of Datapay and Australian payroll legislation
Knowledge of Account Management techniques and disciplines
5+ years\' Datapay payroll experience, ideally with a payroll bureau using Datapay
Demonstrated experience in managing people and teams
Communication and analytical ability essential together with strong customer service skills
Excellent communication skills, both written and verbal
Proven sales ability including outstanding negotiation skills, persuasive ability, and excellent communication skills
Strong ability to motivate and manage direct and indirect teams of employees across multiple functions
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Non-profit Organizations and Primary and Secondary Education
#J-18808-Ljbffr
-
Account Relationship Manager
4 days ago
Sydney, New South Wales, Australia Datacom Full timeAccount Relationship Manager5 days ago Be among the first 25 applicantsBase pay rangeA$80,000.00/yr - A$120,000.00/yrWhy join DatacomDatacom works with organisations and communities across Australia and New Zealand to make a difference in people\'s lives and help organisations use the power of tech to innovate and grow.About The Role (your Why)The Account...
-
Account Relationship Manager
4 days ago
Sydney, New South Wales, Australia beBeeRelationships Full time $91,608 - $108,967Key Account Associate Job OpportunityThis role involves managing operational tasks, projects and planning activities for key accounts.Develop relationships with key account stakeholders to drive business growth.Provide administrative support in organizing meetings, developing slide decks and taking meeting minutes.Your Responsibilities:Key responsibilities...
-
Account Relationship Manager
2 hours ago
Sydney, New South Wales, Australia Datacom Full timeOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why)The Account Relationship Manager role is responsible for maximising revenue of our Payroll Bureau Accounts in order to achieve customer...
-
Account Relationship Manager
1 week ago
Sydney, New South Wales, Australia Datacom Full time $80,000 - $120,000 per yearOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why)The Account Relationship Manager role is responsible for maximising revenue of our Payroll Bureau Accounts in order to achieve customer...
-
Account Relationship Manager
1 week ago
Sydney, New South Wales, Australia Datacom Connect Full time $90,000 - $120,000 per yearOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why)The Account Relationship Manager role is responsible for maximising revenue of our Payroll Bureau Accounts in order to achieve customer...
-
Account Relationship Manager
14 hours ago
Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $100,000 - $145,000Customer Success StrategistThe Customer Success Strategist role offers a unique opportunity to advance your career and make a meaningful impact on our business.In this critical position, you will serve as the key point of contact for our largest customers, developing and executing tailored plans to drive sales and revenue growth. By fostering deep...
-
Strategic Account Relationship Manager
6 days ago
Sydney, New South Wales, Australia beBeeRelationship Full time $90,000 - $120,000About This RoleWe are seeking an experienced Accounts Receivable & Admin Executive to manage allocated portfolios of accounts and assets, achieve strategic growth for our business, and nurture key relationships.The successful candidate will have a minimum of 2 years' experience in commercial and/or client relationship management with demonstrable success in...
-
Account Relationship Manager
4 days ago
Sydney, New South Wales, Australia beBeeBusiness Full time $80,000 - $120,000Job Title: Business Growth ManagerRole Overview:The Business Growth Manager plays a pivotal role in driving revenue growth and customer satisfaction by developing and executing strategic business plans for client accounts.Key Responsibilities:Formulate and implement tailored business strategies to maximise revenue potential and promote the use of our payroll...
-
Account Relationship Manager
2 weeks ago
Sydney, New South Wales, Australia beBeeCommunications Full time $96,000 - $124,000Job OpportunityDescriptionThis role requires a professional to manage and drive the implementation of ongoing pre-agreed activities involved in the day-to-day running of accounts. Key responsibilities include building and maintaining strong relationships with existing and new clients, facilitating conversations to manage client expectations and budgets,...
-
Sydney, New South Wales, Australia Wolters Kluwer Full timeRole SummaryAs an Account and Relationship Management Executive you are responsible for the Ovid portfolio of health research and learning content, the leading medical research solution in the market. You will have a large renewal base across multiple market sectors including academic, medical, government and corporate within an assigned geographic...
