Account Relationship Manager

4 days ago

Sydney, New South Wales, Australia beBeeBusiness Full time $80,000 - $120,000

Job Title: Business Growth Manager

Role Overview:

The Business Growth Manager plays a pivotal role in driving revenue growth and customer satisfaction by developing and executing strategic business plans for client accounts.


Key Responsibilities:
  • Formulate and implement tailored business strategies to maximise revenue potential and promote the use of our payroll product.
  • Facilitate account expansion and penetration through effective collaboration with sales and support teams.
  • Lead programme execution, coordinating cross-functional resources to achieve goals, schedules, and quality commitments.
  • Negotiate mutually beneficial agreements between clients, stakeholders, and third-party organisations.
  • Collaborate with sales and support groups to identify opportunities for expanded support business and demonstrate value to clients.
  • Establish strong relationships with clients, serving as their primary point of contact to ensure optimal service levels and fostering strategic partnerships.
  • Liaise between customer-facing teams and internal support staff to resolve issues efficiently.
  • Cultivate a client-centric environment that supports sales efforts and drives revenue growth.
  • Mobilise resources to meet client objectives, ensuring timely issue resolution and exceeding expectations.
  • Stay abreast of new products and releases through regular updates with Product Managers, identifying areas for product, services, and education sales.
  • Work closely with clients to understand their evolving needs, proposing suitable solutions to maintain and grow revenue streams.
  • Provide expert guidance on information and technology strategy, enhancing the overall success of clients' businesses.

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