Account Relationship Manager

1 day ago

Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $100,000 - $145,000

Customer Success Strategist

The Customer Success Strategist role offers a unique opportunity to advance your career and make a meaningful impact on our business.

In this critical position, you will serve as the key point of contact for our largest customers, developing and executing tailored plans to drive sales and revenue growth. By fostering deep relationships with key stakeholders, you will gain valuable insights into customer needs and preferences.

You will enjoy variety in your role including:

  • Embedding a strong safety culture across the organization and in all customer interactions, ensuring uncompromising safety standards are upheld.
  • Developing and executing account strategies that align with both organizational goals and customer objectives, resulting in high-value, long-term partnerships with key decision-makers.
  • Utilizing market insights and customer understanding to create customized solutions that meet evolving customer needs and differentiate us from competitors.
  • Collaborating with internal stakeholders to maximize account value and customer satisfaction.

We provide our team with a wide range of benefits, including:

  • Development and career progression pathways
  • Access to employee discounts, benefits, and wellbeing programs
  • Purchased additional leave program
  • Novated leasing and salary sacrifice
  • 12 weeks Paid Parental Leave in addition to government parental leave scheme
  • Volunteering opportunities through our foundation

To succeed in this role, you will need:

  • A tertiary qualification in a relevant field (preferred but not essential), and strong relationships across the industry and related sectors
  • 5+ years' experience in a senior sales or key account management role, with demonstrated ability to build and maintain strategic relationships at all levels
  • A solid understanding of value-added selling, business development, with strong business acumen and data interpretation skills
  • Exceptional negotiation and influencing skills, backed by industry knowledge and an ability to understand and respond to complex customer needs
  • The capability to operate effectively in a fast-paced, results-driven environment

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