Customer Service And Administration

1 week ago

Melbourne, Victoria, Australia Garages And Sheds Full time

Our business is looking for someone who is confident, friendly, organised and trustworthy to be our Customer Service and Admin star.

Our family business has over 20 years-experience in supplying Australian made high quality garages, sheds, barns, pergolas, patios and cubby houses. Head office is in Carrum Downs.

YOUR STYLE
- You're excellent at providing great customer service
- You enjoy learning new skills
- You're comfortable dealing with technical requests
- You're polite and considerate

YOUR ABILITIES
- Being able handle multiple high priority tasks
- Microsoft Office - can use Excel, outlook and word
- Tech savvy - we will train you to use our systems but you need a good understanding of computer systems
- Attention to detail - because we miss things, and you need to have our backs
- Excellent verbal and written communication skills - people know exactly what's happening. You have a friendly communication manner.
- Know how to manage schedules and calendars.

EXAMPLES OF SOME TASKS/RESPONSIBILITIES
- Help us schedule installations and customer jobs
- Update and maintain customer database
- Customer service and general admin
- Answering phone calls and follow up phone calls - customers and suppliers
- Schedule and follow up deliveries by suppliers
- Arrange and follow up delivery to customers
- Create invoices and quotes in our systems and chase up overdue invoices
- Get to know our amazing products, so you can answer customer enquiries or pass on to our inhouse specialists

**Job Types**: Part-time, Permanent, Casual

**Salary**: From $28.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (required)

Licence/Certification:

- Visa to work in Australia (required)

Work Location: In person

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