Member Success Onboarding Consultant

2 weeks ago

Brisbane, Queensland, Australia Konektamundo Pty Ltd Full time

Shape lives in a mission-driven organisation
- Work remotely with competitive salary benefits
- Join a dynamic team, and make a real difference

**Member Success Onboarding Consultant - Welcome Team**

**Your New Role Awaits**: We are excited to represent a leading organisation in the home health sector that is seeking a passionate and dedicated individual for their Welcome Team. As a
**Member Success Onboarding Consultant**, you will play a pivotal role in the business growth of our client's organization.

**Key Responsibilities**:

- Conduct detailed assessments remotely, capturing necessary information about new members' needs and goals.
- Help new members understand the full range of products, services, pricing, and overall value proposition.
- Guide members through relevant government funding systems.
- Advocate for the use of proprietary software, encouraging members and their families to maximize its benefits.

**Essential Qualifications**:

- Previous experience in Human Services or Healthcare.
- Proven skills in sales, onboarding, and customer service.
- Ability to complete and maintain a National Police Check in line with Age Care Quality Standards.
- Right to work in Australia.

**Desired Skills**:

- Excellent written and verbal communication skills.
- Patient and understanding nature.
- Multitasking abilities and commitment to upholding company values.

**Why This Opportunity Stands Out**:

- Be part of a mission-driven organization making a significant social impact.
- Enjoy flexible work arrangements, with the option to work remotely from anywhere in Australia with a stable internet connection. For those in the Greater Brisbane area, a fortnightly office visit is expected.
- Competitive salary package between $65,000 and $75,000 per year plus superannuation, depending on skills and experience.
- Annual $500 health and well-being allowance to spend on anything contributing to health and well-being outside of work.
- Standard 4 weeks of annual leave, with an additional day each year after the second year of employment. Access to the Pandemic Leave policy and the option to purchase additional annual leave.
- Access to free confidential and professional counselling through the Employee Assistance Program.
- Top-up wage payments for all caregivers eligible for the government's paid parental leave scheme and additional benefits for primary caregivers.

**Your Next Step**:

  • Client Success Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Fyi Full time

    OverviewHead of Client Success at FYI | Delivering automated document management to accounting practices. Reporting to our Client Success Manager and Head of Client Success, you will be responsible for onboarding new users to the FYI platform and provide ongoing support after onboarding to promote and nurture adoption of our features. Work closely with...

  • Client Onboarding Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeIntake Full time $45,000 - $63,000

    Key Responsibilities:Contribute to the successful onboarding of clients by managing assessment planning and administration associated with intake.Develop effective relationships with support coordinators and represent the organization at industry events, increasing its ability to provide supports.Accountabilities Include:Actively contribute as a key member...

  • Customer Onboarding Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCompliance Full time $80,000 - $120,000

    About the RoleThis opportunity is within our Finance, Transformation and Operations division.Responsibilities include assisting to onboard new customers, ensuring compliance with KYC standards and conducting calls for details verification.Ensure bank policies and regulatory obligations are met during customer onboarding.Onboard Non-Individual and related...

  • Onboarding Technician

    2 weeks ago

    Brisbane, Queensland, Australia Liven Full time

    **Join the revolution in hospitality tech****Liven** is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion...

  • Onboarding Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Global Payments, Inc. Full time

    Onboarding SpecialistEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and...

  • Onboarding Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeTalentAcquisition Full time $600,000 - $1,000,000

    About UsWe are seeking a Talent Acquisition Specialist to join our team.The successful candidate will be responsible for onboarding new starters through our online Virtual Inductions. This role involves assisting with any queries, technical issues, or hurdles that may arise during the induction process, as well as facilitating sessions. Our focus is on...

  • Onboarding Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Onboarding Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Maropost Full time

    Our platform is used and trusted by thousands of brands worldwide to maximise their revenue. Our unified ecommerce platform empowers thousands of B2B and multi-channel ecommerce businesses, big and small, to achieve more. From online stores, POS terminals and marketplace connections, to inventory, order management and shipping, our all-in-one platform...

  • Onboarding Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Global Payments Full time

    About UsGlobal Payments is a world leader in financial technology solutions. Comprised of leading service providers like Ezidebit, eWAY, Storman and Sentral Education, the Global Payments AU/NZ family delivers a broad range of technology solutions that help all-sized businesses innovate and grow. We are proud of our workplace culture which aims to foster...

  • Customer Success Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Set Up My Offshore Full time

    OverviewCustomer Success Coordinator at Set Up My Offshore. This remote, part-time position is 20 hours per week and focuses on ensuring clients are supported, satisfied, and growing with us by managing onboarding, reviewing performance, delivering actionable reporting, and proactively identifying growth opportunities. Success means retained clients,...