Support Coordinator

2 days ago

Newcastle, New South Wales, Australia Sublime Care Full time

**Wallsend office location**:

- **Flexible hours to support work life balance**:

- **Join a rapidly growing company**:

- **Provide varied coordination services, including Mental Health and Crisis Management support**

**Benefits**
- Permanent part time position working 37.5 hours per week
- Flexible work arrangements
- Training and development opportunities
- Completive salary
- Novated Lease services available
- Supportive and fun team culture
- Career progression opportunities
- Access to EAP services

**About Sublime Care**

Sublime Care supports disability clients in the Hunter and Western Sydney areas. We are passionate about supporting our clients to reach their full potential by providing quality care, and empowering them to actively work towards their goals and supporting their choices.

**About the Role**

If you are passionate about positively contributing to the quality of life of our participants and supporting them to achieve their individual goals, and are a motivated and resilient individual, then this role is for you The role will include:

- Engaging and coordinating service providers on behalf of Participants, as well as NDIA staff and Local Area Coordinators
- Engaging with Participants to develop and refine their individual NDIS goals, explain how to use their NDIS plans effectively to achieve their goals, and coach them in capacity building and increasing their independence
- Communicate with a Participants formal and informal supports to help facilitate achievement of a Participants goals
- Manage resources effectively and monitor the Participants progress achieving their individual goals to get the best outcome from their plan
- Teach Participants how to access the NDIS portal so they can monitor how their funds are being spent
- Assist Participants to prepare for their next NDIS review meeting
- Maintaining accurate and up to date case notes on Participants needs and progress
- Maintain clear professional boundaries with Participants
- Managing varied caseload ranging from standard support, Mental Health, and Crisis Management support
- Psychosocial coaching training available as future scope for the Support Coordination team

**Essential Criteria**
- Minimum two years demonstrated experience in a similar role including Mental Health and Crisis Management.
- Relevant tertiary qualification or similar e.g., Certificate III in Disability, Individual Support or Diploma Community Services
- Current WWCC, NDIS Worker Screening Check and NSW Driver Licence
- Proficient understanding of the National Disability Standards, NDIS Practice Standards and NDIS operating environment, including support types and processes
- Demonstrated time management skills and problem
- solving skill
- Effective stakeholder engagement and communication skill
- Ability to effectively perform in a challenging and changing environment
- Advanced written and verbal communication skills, including use of computer software

**Desirable Criteria**:

- Degree qualification in Nursing, Community Services, Social Work or Social Science highly regarded
- Mental Health training
- Crisis Management training

**Click "Apply" and submit your current resume and cover letter outlining your skills and experience that addresses the selection criteria**.

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