Team Leader

Are you ready to lead and motivate a dynamic team? We're looking for an experienced and driven Team Leader to join our distribution team and help drive success. This role will report to the Receiving/Inventory Manager ANZ.
CooperVision ANZ, with offices in Sydney and Adelaide, consolidates into the Asia-Pacific region. ANZ revenues in 2023 exceeded USD 45 Million, with a track record of delivering strong growth and profitability, and a market leadership position in the soft contact lens category in Australia and New Zealand. This is a hands-on, on-the-floor role supporting the Warehouse Manager/Receiving Inventory Manager in problem-solving, planning and providing support across the Warehouse.

The role is to lead and manage a team of operators and will report to the Warehouse Manager or the Receiving /Inventory Manager. The role will drive the department, and provide leadership, motivation, and control of the KPIs to reach the targets of the department. The team will perform a range of warehouse duties. You will also include actioning various data transactions within the warehouse ERP and WMS, along with this there will be hands-on warehouse operational duties.

Are you ready to lead and motivate a dynamic team? We're looking for an experienced and driven Team Leader to join our distribution team and help drive success. This role will report to the Receiving/Inventory Manager ANZ. CooperVision ANZ, with offices in Sydney and Adelaide, consolidates into the Asia-Pacific region. ANZ revenues in 2023 exceeded USD 45 Million, with a track record of delivering strong growth and profitability, and a market leadership position in the soft contact lens category in Australia and New Zealand. This is a hands-on, on-the-floor role supporting the Warehouse Manager/Receiving Inventory Manager in problem-solving, planning and providing support across the Warehouse.

**Knowledge, Skills and Abilities**:

- Live the CV core values - Dedicated, Inventive, Partners and Friendly
- An experienced leader who enjoys training, motivating, and encouraging team members to perform at their best
- Strong communication (written and verbal) skills with the ability to build rapport and credibility quickly across various stakeholders for effective collaboration
- Proficient PC skills in the Microsoft Office suite
- Motivated individual with a great eye for detail
- Demonstrate team player with strong interpersonal skills and an engaging leadership style
- Excellent time management skills and ability to multi-task with competing priorities
- Resolution and results-focused, self-motivated, and can prioritise and problem-solve efficiently.
- Strong commitment to safety and knowledge of WH&S policies and related experience preferred
- Ability to alternate between shifts and start/finish times and work independently as well as part of a team
- Flexible 'hands-on' approach and not afraid of hard work

**Work Environment**:

- Warehouse environment with some light physical effort necessary to perform the job, will include prolonged standing
- Diverse and collective workforce

**Experience**:

- 3+ years' experience in warehouse operations, logistics, or supply chain management
- Demonstrated knowledge and skills as a team leader/supervisory role in managing people
- Experience and solid understanding of warehouse procedures, best practices and KPIs
- Experience with WHS/ERP system highly regarded (JD Edwards, Oracle)

**Education**:

- Minimum High school diploma or equivalent
- Formal education or certifications in Warehousing/Logistics/Supply chain Operations

**Essential Functions & Accountabilities**:

- Determining training needs, coaching, and guiding staff through more meaningful conversations.
- Conducting team meetings every month, (at least) one-on-one catch-up meetings with each team member.
- Setting objectives, holding regular formal or informal performance reviews, carrying out annual performance reviews, and ensuring support required to achieve goals is provided.
- Steering team engagement, putting the appropriate action plan in place to maintain a high level of engagement, and knowing the team members through more individualised relationships.
- Taking timely ownership of HR issue resolutions for absenteeism, behavioural and performance issues, and escalating HR issues timely for awareness and visibility.
- Actioning various data transactions within the warehouse ERP and WMS, along with this there will be hands-on warehouse operational duties.
- Ensuring an appropriate level of engagement with internal customers, including investigating customer complaints when needed to lead to the successful conclusion of root cause identification.
- Ensuring service levels (KPI) are maintained and where possible exceeded in compliance with departmental targets.
- Role modelling and being the ambassador of the CVI code of conduct and values
- Leading CI initiatives with team members in partnership with the CI team, including analysi