Reception & Concierge
9 hours ago
Our CompanyHome Collective sits at the heart of ABN Group's dynamic and vibrant Leederville head office and is the home of style for Perth's property brands.We are a collection of home builders, developers, designers and stylists.
We are like one big home building family
Home Collective is as much a place about the services and products as it is about the people.A role with Home Collective offers genuine growth opportunities for long term career development as one of the many benefits of being backed by the ABN Group, Australia's leaders in construction, property and finance.The RoleReporting to the Customer Experience Manager, our Reception and Concierge teams are the first points of contact for staff and visitors to ABN's Leederville office.As part of our Reception and Concierge team you will be greeting customers and ensuring their questions and concerns are addressed with a customer-focussed, respectful and professional approach.A customer-centric, hospitality driven, exceptional communication skills and commitment to guest experience are essential to the success of this role.The successful applicant must be available to work on Wednesday evenings and weekends.Your responsibilities will include but not limit you to:Meeting and greeting clients and visitors to the showroom and officeAnswering and redirecting calls in a professional and efficient mannerProviding a high level of customer service and hospitality at all timesConnecting clients effectively with the most appropriate contact within the buildingManagement of meeting rooms and common areasEnsuring the showroom is maintained and presented to an exceptional standardEstablishing strong working relationships with ABN Group staff across all business unitsGeneral administration and office duties as requiredYouTo be considered for this role you must possess.Previous experience in delivering a high level of customer service (retail, hotel, airline or hospitality experience would be highly regarded)Previous experience working in a corporate receptionist role (advantageous but no essential)Experience liaising with a range of stakeholders including ExecutivesExcellent communication skills, including an outstanding telephone mannerExcellent time management and attention to detailGood computer and data entry skillsImmaculate personal presentationExperience with Visitor Management Systems would be highly regardedStrong alignment to ABN Group's values – Authentic, Passion, Leadership, Excellent, Relentless and FunWhy ABN?
We're not just offering a job; we're inviting you to be part of a family that values innovation, passion, and excellence.
Our employee benefits include:In-House Discounts: Exclusive discounts to enjoyFlexibility: Work arrangements tailored to support your work-life balanceCareer Growth: Opportunities to elevate your career within a thriving organizationWellness Focus: Dedicated programs to nurture your well-beingHealth Coverage: Access discounted private health insuranceParental Leave: Paid leave for both primary and non-primary carersTo ApplyTo apply for this fantastic opportunity, please submit your application via the link.
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