Roster Support Officer

2 weeks ago

Newcastle, New South Wales, Australia Calvary Full time

Progress with purpose at one of Australia's largest health care providers
Get ahead with salary packaging, benefits and professional development in a supportive team environment
Permanent Full time Opportunity
Location - Newcastle
About the role
The Roster Support Officer plays a crucial role in ensuring efficient and consistent rostering practices across all business streams. You will provide essential support to managers and administrative staff in a variety of tasks related to rostering. As a Roster Support Officer, you will be responsible for a specific allocation of services.
**Your key responsibilities will include**:
**Supporting Roster Administration**: You will assist administrative management in maintaining rosters, adhering to established policies and procedures and supporting in rostering systems (Kronos) Ensuring any approved budgeted master roster change requests are actioned within the workload planner (Kronos)
**Implementing advanced scheduling in all streams**: Working closely with the Roster implementation lead to implement advanced scheduling across the business streams.
**Training**: Provide structured and consistent training to Kronos users, training on the rostering systems (Kronos) Enterprise Agreement rostering requirements and best practice rostering guidelines.
**Roster Compliance**: You will ensure rosters are compliant with the applicable Enterprise Agreement by conducting regular reviews and reports.
**Data Interpretation**: You will be responsible for analysing and interpreting data related to rostering to ensure accuracy and compliance with reporting requirements, ANACC requirements (Aged Care) and budgetary requirements
**Issue Resolution**: You will identify and address any rostering issues identified promptly, working towards efficient solutions for the relevant stakeholders.
**Communication and Collaboration**: You will maintain strong relationships with internal stakeholders, fostering clear communication and collaboration regarding rosters.
**Workforce Planning**: Review workforce data for compliance with employment terms and agreements, including shift length, hours, and overtime trends. Assess casual workforce patterns for potential conversion to permanent roles. Manage leave and coordinate with the talent team on permanent vacancies.
About you
Relevant qualifications in (ICT, HR, Business)
Exposure to complex staff rostering, workforce planning, or scheduling large teams
Strong communication skills for conveying complex information to stakeholders
Proficient in Microsoft Office Suite and high attention to detail
Knowledge of workforce analytics and metrics
Excellent verbal and written communication
Flexible and adaptable in a fast-paced environment
Strong interpersonal skills for effective collaboration
Experience in healthcare is advantageous
Ability to travel as needed to facilitate training
Why work for Calvary?
At Calvary, our staff matter.
With over 130 years' experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
**Your benefits**:
NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
Flexible hours that make sense for you
**Please note the following**:
You will be required to provide evidence of immunisation as required for your role

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