Current jobs related to Customer Success Manager - Sydney, New South Wales - Guesty
-
Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia Opentext Full time**OPENTEXT - THE INFORMATION COMPANY**As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.**Job scope/summary**:The **OpenText Customer Success Management** team is responsible for the...
-
Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia Open Text Corporation Full time**Customer Success Manager**:- Req id: 37922- North Sydney, NSW, AU**OPENTEXT - THE INFORMATION COMPANY**As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.**Job scope/summary**:The...
-
Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia Teradata Full timeThe Customer Success Manager is a strategic customer facing position focused on increased adoption of Teradata technologies and customer value realization of their investment. You will advocate for Teradata to drive success across multiple customer outcomes. The Customer Success Manager is highly respected for their knowledge, skills and empathy to meet...
-
Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia NextGen Full timeOverviewJoin to apply for the Customer Success Manager role at NextGen.Role and teamWe are seeking a Customer Success Manager to join our growing Customer Success team. This role focuses on relationship management, client retention, and ensuring our valued clients achieve their business objectives through our fintech solutions.What the team doesOur Customer...
-
Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia NextGen Full timeOverviewJoin to apply for the Customer Success Manager role at NextGen.Role and teamWe are seeking a Customer Success Manager to join our growing Customer Success team. This role focuses on relationship management, client retention, and ensuring our valued clients achieve their business objectives through our fintech solutions.What the team doesOur Customer...
-
Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia 4Twenty Consulting Full timeBase pay range A$100,000.00/yr - A$135,000.00/yr Customer Success Manager We're hiring for a Customer Success Manager for my Saa S vendor.They are a analytics software , user experience, Mar-Tech solution, going through great growth Some of their customers include the likes of: JBhifi, Westpac, Samsung, Red Ballon, Glue Store, etc.You'd be looking after...
-
Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia Pearson Full time**ABOUT THE ROLE**:Pearson is looking for a **Customer Success Manager** with experience, passion, and proven talent to join our Higher Education team. As Customer Success Manager (CSM) you will support the Higher Education post-sales customer lifecycle, with a strategic focus on customer onboarding, adoption, retention, and advocacy. You will be integral in...
-
Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia Aveva Full timeAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and...
-
Customer Success Manager
1 week ago
Sydney, New South Wales, Australia Immuta Full timeImmuta is seeking a Customer Success Manager (CSM) to be a trusted advisor for our customers in the Asia-Pacific Japan (APJ) region.In this pivotal role, you'll blend deep technical expertise with strategic relationship management, directly impacting the adoption and long-term success of Immuta's data security and governance platform within complex...
-
Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia Pearson Full timeOverview Pearson is looking for a Customer Success Manager with experience, passion, and proven talent to join our Higher Education team.As Customer Success Manager (CSM) you will support the Higher Education post-sales customer lifecycle, with a strategic focus on customer onboarding, adoption, retention, and advocacy.You will be integral in building...
Customer Success Manager
3 weeks ago
Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations.
We're a fast-growing global startup that's transforming how the industry works — from guest experience to business growth.With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.We're proud to have over 800+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.If you're looking to grow your career in a dynamic, global, and impact-driven environment, we'd love to hear from you.As a Customer Success Manager, you will play a crucial role in maintaining and enhancing the relationships with our SMB clients.
You will serve as the primary point of contact, ensuring their needs are met and their expectations are exceeded.
Your focus will be on driving client success, fostering growth opportunities, and ultimately contributing to the overall success of our company.Responsibilities:Manage the post-sale engagement, retention, growth and renewal of your customers by identifying opportunities and ensuring customers' success.
Analyze customers' performance metrics to identify growth opportunities, areas for improvement, and present new solutions to enhance the overall value delivered.
Serve as a trusted advisor to customers and educate them on the use and benefits of our products and our industry.
Collaborate with internal teams (Sales, Implementation, Finance, Support...) to ensure seamless delivery of services and exceed client expectations.
Maintain a good understanding of our product offerings, staying updated on new features, enhancements, and best practices.
Requirements:2+ years of
