Correspondence Coordinator

19 hours ago

Brisbane, Queensland, Australia Queensland Health Full time

The role

As Correspondence Coordinator, you will provide high level analysis of all correspondence items and support and guide correspondence and brief writers across the Branch. The position plays a pivotal role in the Office of the Executive Director, in ensuring eHealth Queensland consistently exceeds the expectations of the department and Hospital and Health services through the delivery of high quality, timely and accurate correspondence.

**Key responsibilities include**:

- Maintain effective and efficient administrative processes for the coordination of all executive governance documentation including Ministerial, Senior Executive and parliamentary correspondence.
- Ensure that all documentation is prepared, tracked and progressed through established departmental systems and processed within stated timeframes.
- Prepare and draft correspondence and communications for the Branch as required ensuring quality, quantity and timeliness of executive documentation.
- Monitor, coordinate and quality check the preparation of all executive documentation on a wide range of health and ICT matters, with the assistance of the Branch Manager. This requires a high level of written communication, comprehensions and editorial skills, strong grasp of written and spoken English language, excellent attention to detail and the ability to analyse, edit and prepare communications, submissions and correspondence of a complex and substantive nature.

Are you right for this role?

The ideal applicant will be someone who can demonstrate the following:

- Proven experience in drafting, reviewing and managing high volumes of incoming and outgoing correspondence.
- Proven ability to interpret information provided by senior management on a wide range of issues and use this information to produce high quality correspondence responses.
- High level communication and interpersonal skills.
- Ability to work within well-defined guidelines to produce high quality correspondence.
- Proven experience in effectively negotiating with senior management to ensure timeframes are met.
- Ability to work autonomously and as a team member and prioritise work to achieve outcomes.
- Experience in identifying improvements and implementing changes which enhance service delivery.

**About eHealth Queensland**:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

**Benefits of working with eHealth Queensland**:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

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