Advisor Merchant Fulfilment

5 days ago

Melbourne, Victoria, Australia Nab - National Australia Bank Full time

**Work type**: Permanent Full time
**Location**: Aust - VIC Metro
- **Work with a Top 3 Employer to Grow your Career in Australia as we are investing in our talent and building awesome careers**:

- **Dynamic administrative function that supports our Customers**:

- **Develop your skills within a highly supportive & dynamic team environment**

**About the team**:
Our Merchant Fulfilment team focuses on providing an administrative service to our business customers - large or small - allowing them the time to focus on what matters most, their business. This team offers value to our merchants which is why NAB is Australia's #1 Business Bank.

An exciting opportunity has arisen within our Merchant Fulfilment team, and we are looking for a customer-focussed Advisor to perform a range of processing activities including onboarding and amendments, whilst consistently striving to deliver an exceptional service to our business transactional customers.

**What will a typical day for me look like?**
- Process the establishment, amendment and closure of Merchant products in an efficient, accurate and timely manner
- Utilise systems / equipment as required to provide internal and external customers with a high-quality service
- Use critical-thinking whilst completing assigned tasks in order identify any process or regulatory improvements
- Ensure all processes are completed with high attention to detail to minimise risk to NAB and removing potential negative impacts to our customers
- Communicate with internal customers and external service providers, ensuring that instructions and queries are concise and acted upon in a timely manner
- Work always in the interests of the team, sharing knowledge and assisting colleagues as appropriate or other teams as specified by line management.
- Can we do things better? Speak up and share your ideas

**What skills and attributes will I need?**
- Background in handling high-volume of data processing
- Strong internal stakeholder engagement
- Exceptional customer service delivery
- Team player - strong communication, interpersonal and time-management skills
- Speed and accuracy in data entry and an ability to multitask
- Good prioritisation skills with flexibility to adapt plans at short notice

if you wish to do more for our customers and see your career at NAB grow

**So why wait, time to apply**:
If you think this role is the right fit for you, we invite you to apply. Let's explore who you are and what drives you.

**_ To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status._**

**We value and embrace diversity of thought, style and working arrangements to ensure our workforce is representative of the communities that we serve and that our thinking, solutions, and products are the best they can be.

  • Merchant Growth Specialist

    7 days ago

    Melbourne, Victoria, Australia beBeeGrowth Full time $100,000 - $150,000

    Merchant Growth SpecialistAs a pioneer in our customer success team, you will launch a new initiative to serve as strategic advisors for high-potential merchants. You will create the playbook rather than following one, forging new ground in how we support extraordinary merchants. Your goal is to help merchants meet their goals by developing strong...

  • Merchant Operations Director

    2 days ago

    Melbourne, Victoria, Australia beBeeOperational Full time $90,000 - $120,000

    Are you looking for a challenging leadership opportunity in merchant operations?Merchant Operations LeaderAs a key member of our team, you will lead and manage a group of dedicated merchant service advisors.This role is ideal for someone who is organized, efficient, and has a natural ability to build strong relationships with colleagues and...

  • Advisor Merchant Servicing

    1 week ago

    Melbourne, Victoria, Australia NAB Full time $104,000 - $130,878 per year

    Merchant Servicing RepresentativeIn the role of Advisor Merchant Servicing role, you will be joining a team that is nothing short of customer obsessed. Each day you will go above and beyond to assist a variety of customers to resolve and troubleshoot technical issues with their merchant terminals.?Our people are customer obsessed. They prioritise the needs...

  • Merchant Operations Manager

    3 days ago

    Melbourne, Victoria, Australia Corpay, Inc. Full time

    **Share pages with your social network** * (twitter) guest\_id, k, \_twitter\_sess, original\_referer* (facebook) datr, lu* (g+1) PREF, SID, HSID, SSID* **TribePad** - this allows you to login to our social recruitment management platform* **trackerToken-4** - this is similar to Google Analytics but specifically allows us to determine which of our marketing...

  • Merchant Operations Manager

    3 days ago

    Melbourne, Victoria, Australia Corpay, Inc. Full time

    **Share pages with your social network** * (twitter) guest\_id, k, \_twitter\_sess, original\_referer* (facebook) datr, lu* (g+1) PREF, SID, HSID, SSID* **TribePad** - this allows you to login to our social recruitment management platform* **trackerToken-4** - this is similar to Google Analytics but specifically allows us to determine which of our marketing...

  • Leading Merchant Network Team

    3 days ago

    Melbourne, Victoria, Australia beBeeManager Full time $120,000 - $150,000

    Job Description:">We are seeking a seasoned Merchant Operations Manager to lead our merchant network team. This role is critical to the success of our business, and we are looking for someone who can motivate and inspire their team to deliver exceptional results.">About the Role:">The Merchant Operations Manager will be responsible for overseeing the core...

  • Order Fulfilment Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeWarehouse Full time $40,000 - $50,000

    About the RoleWe are seeking a Warehouse Operator to join our high-performing fulfilment team at our Melbourne Distribution Centre. As a key member of our team, you will play a critical role in delivering a premium service to our ecommerce merchants and end consumers.The ideal candidate will have excellent communication and problem-solving skills, with the...

  • Nab Merchant Customer Service Advisor

    6 days ago

    Melbourne, Victoria, Australia Hays Full time

    NAB's Wantirna South, 3152. Hub is looking for future bankers - CITIZEN & PR ONLY.NAB creates employees who thrive when achieving great results for the customer, the brand and themselves.- A diverse and inclusive workplace works better for everyone, and when you work at NAB, you'll experience the benefits first-hand.- Your ambition, flexibility, resilience,...

  • Logistics Fulfillment Specialist

    5 days ago

    Melbourne, Victoria, Australia beBeeFulfillment Full time $45,000 - $60,000

    Warehouse Role SKUTOPIA is on a mission to democratize and decarbonize logistics. This dynamic company operates under a dual RaaS (Robotics-as-a-Service) and SaaS model, delivering end-to-end, AI-powered robotic fulfillment for retailers. By eliminating inefficiencies inherent in traditional 3PL models, such as human error, high labor costs, and carbon-heavy...

  • Customer Service Advisor

    1 week ago

    Melbourne, Victoria, Australia WEX Australia Pty Ltd Full time $60,000 - $80,000 per year

    Job DescriptionRole Overview/Job Scope/ Position SummaryThe Customer Service Advisor – Multilingual is responsible for supporting and growing the WEX Customer Base and Fuel Card businesses across Australia. As a frontline representative, you will deliver exceptional customer experiences through phone, email, and mail while contributing to team KPIs and...