Accounts Receivable Associate

1 week ago

Sydney, New South Wales, Australia Afex Full time

Corpay Inc, is hiring for an Accounts Receivable Associate to join our team based in Sydney
Role Function and Purpose

Key Duties and Responsibilities:
Customer Service - Excellence
- Client relationship-building and relationship management through providing sound information and solutions;
- Obtain and evaluate all relevant information to handle inquiries and complaints in a timely manner; and
- Ensure clients' needs are met through courteous follow ups.

Administration
- Accuracy and efficiency
- Communicate and coordinate with internal departments to deliver prompt informative responses;
- Suggest improvements in processes where applicable.

Customer Satisfaction
- Deliver unanticipated value
- Provide professional service to clients, managing internal obstacles invisibly to the client;
- Help educate the client on the required processes and procedures of doing business in a 'money services' environment;
- Work efficiently to resolve customer issues;
Teamwork
- Collaborate across boundaries
- Work with other internal teams to fully leverage the capabilities of the organization and satisfy our clients.

**Required Skills**:
Required Experience
**Experience**:

- 1-2 years successful customer service experience;
- Experience in providing administrative support capturing information and reconciling data; and
- IT literate with the ability to quickly learn new systems.

Abilities and Attributes:

- Unquestionable integrity;
- Positive and optimistic outlook;
- Organized and disciplined;
- Detail oriented;
- Self-motivated with a sense of urgency
- Professional communication skills - written, verbal and telephone based;
- Desire to continually improve performance and learn; and
- Planning and execution skills.
- "Corpay is committed to offering equal employment opportunities to all employees and applicants for employment, without regard to their race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or military or veteran status. Corpay complies with all applicable laws governing discrimination and harassment in employment in every location and jurisdiction in which the Company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training."_

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