National Key Account Administrator

WHY join Schindler?
At Schindler, we are all about our culture
We focus on supporting our employees to meet their full potential through careful selection and constant development to make them a leader in their area.
You will have the opportunity to grow and develop both personally and professionally whilst working with a great bunch of people.
We offer job stability to our employees as we focus on promoting from within and foresee a growth trajectory of our business in the coming years.
About the role: We have an opportunity for an experienced Administrator to join our team.
The role will be located at our head office and will support our National Key Accounts department.
This role is responsible for ensuring that all our national key accounts receive responsive service at all times and facilitating communication between internal stakeholders regarding national key accounts.
It will require a high attention to detail and will ideally suit an individual who has supported large key accounts in a service business.
What's in it for you: Highly competitive base 12% Super 5% Annual Bonus Excellent opportunity for you to expand your experience at world world-leading Lift company Permanent full-time role A work/life balance organisation - culture-first approach A great learning environment with a local and global team Access to the Employee benefits discount scheme A wide variety of social activities – even a day off for your birthday
Brand new purpose-built office in Alexandria with onsite parking or 4-minute walk from Mascot Station Key Accountabilities: Create and distribute client-specific reports & additional reports as required Input customer data in customer portals & handle customer queries Follow up on service delivery for national key accounts Track outstanding invoices for national key accounts and follow up as required Provide regional support to all branch administrators nationally to ensure compliance with policies and procedures relating to national key accounts Support management for preparation of national tenders, reporting tasks, and other ad-hoc administrative requests as required What we are looking for: Experience in an administration or customer service role Previous construction or associated industry experience highly regarded Excellent communication skills, both written and verbal, with a focus on providing exceptional customer service Strong time management and organisation skills High attention to detail and accuracy essential Ability to work autonomously and as part of a successful team About Schindler: Schindler Lifts Australia is part of the Schindler Group, one of the top elevator companies in the world, spanning 100 countries with more than 64,000 employees worldwide.
We are one of the largest suppliers of new elevators, escalators and moving walkways in Australia today, employing over 1,200 employees who design install, service and modernise urban transport systems for almost every building type.
At Schindler, we differentiate ourselves with our modern technology and innovative people.
HOW to apply: We are constantly looking for passionate and enthusiastic people with the energy and drive to build relationships and networks.
At Schindler you will find a highly motivated and engaged working environment that lets you grow as an individual and allows you to plan your career.
If you are seeking an opportunity to join a Global Industry Leader and believe that you possess the required skills and qualifications to succeed in this role, click on the "APPLY" button If you are an existing Schindler employee, please ensure you have discussed your application with your line manager prior to applying.
We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply.
Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.