Learning Support Advisor

**Job no**: 501468
**Work type**: Permanent
**Location**: Springfield
**Categories**: Education & Training

**About the role**

Mater Education has an exciting opportunity for a **Learning Support Advisor: Student Welfare **to join the team based at Mater's Springfield Campus in a permanent, 0.8 capacity. The role will be primarily based at Springfield, however there will be a need on some occasions, to attend the South Brisbane campus.

Mater Education is a leader in clinical education and a nationally accredited, independent, hospital-based RTO, the only one of its kind in Queensland. With world-class clinical simulation programs, facilities and faculty, we deliver contemporary, interprofessional workforce training and simulation services across a wide range of sectors including health, aged and residential care, direct to the community.

This roles primary focus is to provide welfare support to students as they navigate the demands of their studies, practical placements, and career planning. The **Learning Support Advisor: Student Welfare** role works closely with Educators to provide academic and social support and facilitate student engagement with our programs.

**Salary: Commensurate with experience plus superannuation and **access to not-for-profit salary packaging up to $15,900** + **access to many staff benefits

**What you'll be doing**

Typical duties of the role include:
**Welfare support function**:

- Monitor and support the holistic wellbeing and welfare needs of the students.
- Ensure students receive the social and emotional support required to develop knowledge, understanding and skills that support learning, positive behaviour and constructive social relationships.
- Assess student needs and facilitate access to appropriate support and referral to services as required.
- Develop and implement structured welfare programs to support student wellbeing.
- Educate students about safe practices, how to seek further assistance and guidance across a range of welfare related matters.
- Identify, monitor, and develop intervention strategies for at risk students.
- Liaise with students, carers/parents/guardians, Educators and other stakeholders to resolve student issues.
- Provide training for teachers and support staff across welfare related areas including how to respond to and manage a range of challenging situations.
- Provide reports to the Education Manager.

**Academic support function**:
Although the primary focus of the role is to provide the welfare support functions as described above, there may be a need to work within the academic skills development space. This would involve:

- Provide timely, targeted, and inclusive front-line academic learning services and strategies to support the development of Mater Education students.
- Liaise with program educators to monitor needs within the student body.
- Prepare quality learning support resources for use by students and other educators in program delivery.
- Deliver virtual and face-to-face support services workshops for students.

**About you**
- A sound knowledge and experience of providing welfare support and should have qualifications / experience in this area (for example, qualification of Diploma in Community Services, Counselling, Youth Work, Social Science, Social Work or Education / Counselling related discipline.)
- Demonstrated understanding of the issues that affect adult learning development, retention and success in secondary / tertiary education.
- Demonstrated ability to work in partnership with a diverse range of student and staff stakeholders.
- Highly effective written, verbal and digital communication skills.

**Why join us?**

Mater is Queensland's largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that's because we employ exceptional people. **#MAKEYOURMATERMOVE**
- Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
- Access to package meal and entertainment expenses via salary packaging
- Access to leading education and professional development via Mater Education
- Access to our Employee Assistance Program and on-site pastoral care teams
- Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
- Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
- Access to on-site, discounted parking
- Discounted food and beverage at various campus cafés and coffee venues
- Access to gym, pool and end of trip facilities within our new purpose-built corporate office in Newstead

For more information specific to the role, please view the PD here - Learning Support Advisor Student Welfare Role Description.pdf

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible