Information Technology Support Specialist

7 days ago

Perth, Western Australia Next Step Infrastructure Services Pty Ltd Full time

**ROLE DESCRIPTION**

Next Step Infrastructure Services is a business built on providing excellent customer service and innovative technology solutions.

This is an excellent opportunity for IT enthusiast to take the next step in their career and grow into the role of Technical Support Specialist.

Recent school leavers are encouraged to apply

**MAIN DUTIES/RESPONSIBILITIES**:
First point of contact for support related inquiries

Provide first/second level support and troubleshooting for IT technology related issues

Prioritise and manage support tickets and alerts within the Service Management tool

Assist in the deployment and management of new services and projects

Manage hardware and software escalations

Create knowledge articles

Customer service and expectation management

Work with team members to identify opportunities for improvement and growth within the support services offering

**ATTRIBUTES**:
Good interpersonal, written, and verbal communication skills
Problem solving skills

Customer Focused

Patient and understanding

Ability to manage multiple requests and problems at once and prioritise issues

Energy, integrity, reliability

A strong team ethic and a 'whatever it takes' attitude

**CANDIDATE REQUIREMENTS**:
Must be an Australian Citizen or Permanent Resident

Driver's license and own vehicle - preferred

**Job Types**: Full-time, Permanent

**Salary**: Up to $60,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- No weekends

Application Question(s):

- Are you an Australian Citizen or Permanent Resident?

  • Information Technology Support Specialist

    1 week ago

    Perth, Western Australia beBeeFieldServices Full time $115,000 - $127,000

    Job Title: Information Technology Support SpecialistWe are seeking an experienced Information Technology Support Specialist to provide level 2 and level 3 field services support across end-user computing environments.The successful candidate will play a crucial part in supporting IT operations, troubleshooting issues, and assisting network engineers across...

  • Information Technology Specialist

    7 days ago

    Perth, Western Australia beBeeSupport Full time $95,000 - $115,000

    IT Support RoleThe successful candidate will provide efficient information technology support services and perform maintenance and upgrades on departmental IT equipment to ensure effective operations at optimal speed and capacity.This role will provide IT support for internal clients and troubleshoot issues while providing exemplary customer service.Key...

  • NDIS Specialist Support Coordinator

    1 week ago

    Perth, Western Australia Specialist Support Coordination Services Full time $60,000 - $80,000 per year

    Position Available:NDIS Specialist Support CoordinatorAre you a Physiotherapist, Occupational Therapist or Registered Nurse seeking a change in pace? Looking to step away from the treatment room but still make a meaningful impact? Join our team as a Specialist Support Coordinator / Clinical Case Manager and take your career in an exciting new directionSSCS...

  • Chief Information Technology Officer

    2 days ago

    Perth, Western Australia beBeeInfrastructure Full time $700 - $800

    IT Infrastructure Support SpecialistThis role presents a unique opportunity to leverage your technical expertise and contribute to the development of our technology infrastructure.ResponsibilitiesEnsure optimal performance of our IT systems through proactive support and maintenance.Monitor system health, promptly identifying and resolving technical issues to...

  • Information Communications And Technology Support Officer

    2 weeks ago

    Perth, Western Australia Buscojobs Full time

    The School of Special Educational Needs : Disability (SSEN : D) is seeking an innovative, dedicated Information Communication Technology (ICT) Support Officer to join our team from Term 4, 2025 in a full time, permanent position.The School of Special Educational Needs : Disability (SSEN : D)SSEN : D is one of eight Specialist Schools within Statewide...

  • Information Technology Support Coordinator

    4 weeks ago

    Perth, Western Australia Fujitsu Full time

    Information Technology Support CoordinatorFujitsu Perth, Western Australia, AustraliaInformation Technology Support CoordinatorFujitsu Perth, Western Australia, AustraliaGet AI-powered advice on this job and more exclusive features.We use technology to make happier lives. We are a global leader in technology and business solutions that transform...

  • Information Technology Support Coordinator

    6 days ago

    Perth, Western Australia Fujitsu Full time

    Information Technology Support CoordinatorFujitsu Perth, Western Australia, AustraliaInformation Technology Support CoordinatorFujitsu Perth, Western Australia, AustraliaGet AI-powered advice on this job and more exclusive features.We use technology to make happier lives. We are a global leader in technology and business solutions that transform...

  • Information Communications And Technology Support Officer

    2 weeks ago

    Perth, Western Australia Buscojobs Full time

    The School of Special Educational Needs : Disability (SSEN : D) is seeking an innovative, dedicated Information Communication Technology (ICT) Support Officer to join our team from Term 4, 2025 in a full time, permanent position.The School of Special Educational Needs : Disability (SSEN : D)SSEN :D is one of eight Specialist Schools within Statewide...

  • Information Communications And Technology Support Officer

    2 weeks ago

    Perth, Western Australia Buscojobs Full time

    The School of Special Educational Needs : Disability (SSEN : D) is seeking an innovative, dedicated Information Communication Technology (ICT) Support Officer to join our team from Term 4, 2025 in a full time, permanent position.The School of Special Educational Needs : Disability (SSEN : D)SSEN : D is one of eight Specialist Schools within Statewide...

  • Information Technology Specialist

    5 days ago

    Perth, Western Australia beBeeSystem Full time $100,000 - $120,000

    Job OpportunityThis Systems Analyst will play a pivotal role in delivering business objectives through the effective use of technical solutions, working closely with Property Management Systems and RMS.Key Responsibilities:Gathering and documenting business requirements aligned with enterprise architecture and strategic vision.Identifying potential solutions...