Information Technology Specialist

6 days ago

Perth, Western Australia beBeeSupport Full time $95,000 - $115,000
IT Support Role

The successful candidate will provide efficient information technology support services and perform maintenance and upgrades on departmental IT equipment to ensure effective operations at optimal speed and capacity.

This role will provide IT support for internal clients and troubleshoot issues while providing exemplary customer service.

Key Responsibilities:
  • Provide onsite and remote support to internal stakeholders
  • First level 365 support (e.g., new user set-up, distribution groups, mailbox setup, password maintenance and distribution)
  • Monitor daily processes and procedures such as backup monitoring and event log monitoring
  • Assist with installations, testing, and the upgrade of systems and software
Requirements:
  • Minimum 3 years' experience in a LVL1-LVL2 IT support role, triaging and handling complicated technical issues
  • TAFE diploma/University degree in technology/computer science/networking/information security or equivalent industry experience or certifications (e.g. COMPTIA-A+, MCP or MCSE)
  • Demonstrated Customer Service experience ideally in a technical capacity such as IT Support or MSP
  • Knowledge of ITIL service methodology (ITIL Foundations certification)
  • Understanding of cybersecurity risks and management
  • Proficient in desktop support knowledge particularly with end-user support and administration through Active Directory, Azure Active Directory, and 365 Administration
  • Knowledge of Windows Server, Exchange coupled with generalist networking skills around wireless and networking IP configuration
  • Generalist in technical infrastructure from desktop to firewall, backup systems, and software
Benefits:
  • Pet wellness discounts (including discounted vet treatments and products)
  • Gym discounts including Fitness Passport
  • Strong focus on work/life harmony
  • Annual leave loading
  • Ongoing training and career pathing in a professional, supportive environment
  • Dedicated well-being committee and initiatives across the group (e.g., Mental Health First Aid Officers, Employee Assistance Program, social events)
  • Free parking

  • Information Technology Support Specialist

    1 week ago

    Perth, Western Australia beBeeFieldServices Full time $115,000 - $127,000

    Job Title: Information Technology Support SpecialistWe are seeking an experienced Information Technology Support Specialist to provide level 2 and level 3 field services support across end-user computing environments.The successful candidate will play a crucial part in supporting IT operations, troubleshooting issues, and assisting network engineers across...

  • Chief Information Technology Officer

    1 day ago

    Perth, Western Australia beBeeInfrastructure Full time $700 - $800

    IT Infrastructure Support SpecialistThis role presents a unique opportunity to leverage your technical expertise and contribute to the development of our technology infrastructure.ResponsibilitiesEnsure optimal performance of our IT systems through proactive support and maintenance.Monitor system health, promptly identifying and resolving technical issues to...

  • Information Technology Strategist

    2 weeks ago

    Perth, Western Australia beBeeCybersecurity Full time $100,000 - $160,000

    Job OverviewThis senior leadership position plays a pivotal role in the executive team, directly reporting to the Chief Executive Officer. As a strategic leader of information technology services, you will drive the development and delivery of core business solutions.Main ResponsibilitiesStrategic direction and management of ICT systems.Lead a...

  • Information Technology Specialist

    5 days ago

    Perth, Western Australia beBeeSystem Full time $100,000 - $120,000

    Job OpportunityThis Systems Analyst will play a pivotal role in delivering business objectives through the effective use of technical solutions, working closely with Property Management Systems and RMS.Key Responsibilities:Gathering and documenting business requirements aligned with enterprise architecture and strategic vision.Identifying potential solutions...

  • Information Technology Support Specialist

    6 days ago

    Perth, Western Australia Next Step Infrastructure Services Pty Ltd Full time

    **ROLE DESCRIPTION**Next Step Infrastructure Services is a business built on providing excellent customer service and innovative technology solutions.This is an excellent opportunity for IT enthusiast to take the next step in their career and grow into the role of Technical Support Specialist.Recent school leavers are encouraged to apply**MAIN...

  • Technology Specialist

    5 days ago

    Perth, Western Australia Microsoft Full time

    Microsoft Australia is on a mission to inspire people, innovate for growth and empower Australia. Elena Wise, Specialist Team Unit Lead, _"I have never worked for a company where every employee is so deeply engaged with the company's vision and purpose as they are at Microsoft. It provides the connective tissue across the company and informs everything that...

  • Information Technology Service Management Specialist

    2 weeks ago

    Perth, Western Australia beBeeService Full time $90,000 - $120,000

    Job Title: IT Service Management Specialist Job Description:The IT Service Management (ITSM) Process Coordinator will provide support to the ITSM Process Manager and assist in enhancing the IT Service Management toolset.This role involves providing guidance on strategic and operational management of ITIL-based processes, developing and implementing...

  • Superintendent Information Technology

    6 days ago

    Perth, Western Australia Karara Mining Ltd Full time

    With an expected mine life of 30+ years, it will underpin a long-term iron ore business and provide sustainable benefits to the regional community in which we operate. The operation includes a large open pit mine, complex ore processing and beneficiation plant and significant infrastructure and logistics networks.We are seeking an experienced**...

  • Lecturer Information Technology

    5 days ago

    Perth, Western Australia South Metropolitan TAFE Full time $104,000 - $130,878 per year

    24 month appointment pool.Applications are encouraged from people interested in full-time or part-time fixed term appointments, permanent employment and casual hours.Suitable applicants will be placed in the appointment pool from which opportunities may be offered as vacancies arise up to 24 months from the first appointment.About the roleThe lecturer's...

  • Technology Adviser

    6 days ago

    Perth, Western Australia Acquire Technology Solutions Full time

    Technology Adviser - Perth**Technology Advisor & Implementer****For an international mining software company****Does this sound like the big picture of your career?**- You are a smart and experienced IT professional looking for versatile work at a globally growing software company- You are motivated by challenging work and achievable professional goals- You...