Implementation Consultant

2 weeks ago

Sydney, New South Wales, Australia Emarsys Emarketing Systems Full time

As an Implementation Consultant you are the unique point of contact for Emarsys customers within Australia, you guide them and assist them throughout their whole B2C Marketing Cloud on-boarding journey.

**YOUR AREA OF RESPONSIBILITIES**
- Provide technical guidance and training to the client using a consultative approach with strong project management principles.
- Train the users prior to the Go Live date in the operation of the B2C Marketing Cloud.
- Act as a field representative for the Product team to present future enhancements to customers and feedback client requests.
- Identify opportunities for extending current engagements.
- Share best practices with other members of the consulting team.

**YOUR PROFILE**:

- Strong understanding of database design as well as web infrastructure technology.
- Advanced knowledge and hands-on experience with web technologies and standards (HTML /XML /SMTP/API/data transfer protocols and databases)
- Hands-on experience with a programming language (PHP, JavaScript preferred)
- Project management skills/experience (Prince2 or Agile certifications are an asset)
- Previous experience in a client facing role with exposure to C-Level stakeholders.
- Ideally technical background with SaaS products and a significant focus on online marketing.
- Great negotiator able to influence others.
- Experience working both independently and in a team-oriented, collaborative environment.
- Ability to prioritise, work to tight deadlines, manage multiple and changing priorities.

**WHAT WE OFFER**:

- A job with a dynamic and experienced team of professionals.
- A great working environment, with opportunities to work with and learn from some seriously talented individuals.
- Emarsys Academy - we empower Emarsys employees to inspire excellence by developing their knowledge and skills.
- A company with an international outlook and a good market positioning.
- Be part of the engine that is behind a very fast growing business.
- Competitive remuneration.

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