
Contract Manager
1 week ago
**Introduction**:
BETTER EXPERIENCES, BETTER OUTCOMES
It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people.
We are a leading provider of facility services, committed to provider better experiences and better outcomes to our customers and our people.
As a member of the GJK Facility Services team, you will have the opportunity to work with a supportive and friendly group of professionals who take pride in their work.
You will be required to manage a portfolio across a number of large campus locations.
Primary areas of responsibility and accountability include, but are not limited to:
- Ensure provision of high level customer service to client and stakeholders across the contract
- Manage and oversee the Client and Contract agreed scope of works
- Manage the framework for the supervision of all cleaning personnel across the contract
Handle and resolve client requests in a timely and professional manner
- Management of staffing issues, performance, and development of personnel on site
- Overall management of site rosters including roster compliance
Conduct regular inspections to ensure that cleaning standards are being met
- Compliance with P&L and budget in line with contract needs
**Requirements**:
- Minimum of three years' experience working in a Senior Cleaning Management capacity
- Exposure to managing teams across multiple sites and client relationships will be highly regarded
- Effective communication, networking and negotiation skills with the ability to achieve successful outcomes
- Ability to work autonomously, with effective time management and attention to detail
- Sound commercial acumen and business development.
- Knowledge and experience in organisational effectiveness and operations management.
- Knowledge and experience in dealing with Industrial Relations issues.
- Good working knowledge, experience and comprehension of safety related issues.
- Good working knowledge, experience and comprehension of relevant Awards and Agreements.
- Knowledge of relevant human resource principles and practices.
- Strong computer literacy
What can GJK offer in return
You will have the support of a dedicated team, the opportunity to grow within our company, excellent remuneration and staff reward and recognition incentives.
At GJK, we offer a positive work environment with ongoing training and mentoring.
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