
Customer Solutions
1 week ago
Successfully manage the day to day activity of client portfolio
Timely completion of weekly status reports for clients utilising Expedient
Arranging bookings for import cargo to ensure client deadlines are met
Undertaking the end to end operations for export clients
Completing rate updates for clients on a per shipment, weekly or monthly basis where appropriate
Checking import arrival Pre-Alerts for accuracy
Liaise with master loaders, shipping lines, co-loaders, transport providers including at times rate negotiations
Deal with client concerns and operational issues that arise in a timely manner
Checking Supplier invoices for accuracy
Perform operations for nominated business where applicable for exports
Escalate issues of supplier underperformance to relevant management
Escalate changes in volumes for clients either positive or negative to customers where applicable
Ensure correct suppliers are used when coordinating both import and export shipment
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