Quality And Education Coordinator

16 hours ago

Australia Lhi Retirement Services Full time

**About us**

LHI Retirement Services was established in 1957 and provides care for our valued clients in our residential care homes and independent living units at both Hope Valley and Glynde.
We have experienced significant growth in our support of clients who remain independent, in their own homes, and want their experience with our staff to be absolute best practice.

We need you to provide Quality and Education to assist our wonderful staff maintain our expectations, and quality for our clients.

We provide generous salary packaging benefits, ongoing professional development and supportive team environment, free parking and just really nice people to work with.

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About the role*

The Quality and Education Coordinator in collaboration with the GM, will assess quality initiatives and outcomes by evaluating audit results, incidents and feedback, and keeping abreast of best practice clinical and personal care.

Reporting to the Client Services Manager, the Quality and Education Coordinator is a pivotal position providing and promoting clinical and operational strategies to maximise client and staff safety - through effective education programmes.

You will maintain open communication with the Client Services Manager about best practice, in clinical guidance, professional support and advice on client care related issues as required. Encourage staff feedback on current practices to shape Quality and Education innovation.

Identify and encourage opportunities for improvement in the delivery of services to clients, contribute to and manage the Community's Continuous Improvement Programme relating to Quality and Education.

Support and foster the development of the learning environment by planning and delivering education for employees as identified by the Management Team whilst supporting staff to meet work directives, and the policies, procedures and Standard Operating Procedures (SOP) of LHI.

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The Benefits: *
Salary Sacrifice Benefits up to $15,900 per annum tax free
0.6 FTE (3 days per week)
Established support avenues for training purposes
Collaborative company culture
Enjoy the variety of travelling to multiple sites
Professional & supportive senior management team

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The Requirements: *
Ability to recognise clinical risk and identify clinical indicators.
Solid understanding of Aged Care accreditation process including Aged Care Quality Standards
Proven leadership skills and effective time management and problem solving skills
Well-developed interpersonal communication skills - written and verbal.
Ability to work as part of a team and assist in the development of the team.
Able to work with mínimal supervision and to work autonomously when required.
Valid license to drive.
Empathy with the Christian Philosophy of LHI and demonstration of behaviours consistent with LHI values
Meets relevant Australian and State Government vaccination requirements

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