Court Applications Support Analyst X 2, Csv
3 days ago
Court Services Victoria (CSV) is a public entity established by the Court Services Victoria Act 2014 to provide expert administrative support to Victoria's courts: the Supreme Court, the County Court, the Magistrates' Court, the Children's Court, and the Coroners Court, as well as the Victorian Civil and Administrative Tribunal and the Judicial College of Victoria.
**The main responsibilities in this role include**:
- logging and maintaining support requests to ensure that all requests for support including incidents are dealt with according to agreed standards and procedures
- providing support to stakeholders both internal and external on the use of a case management system
- investigation and resolution of issues, system modifications, updating documentation and defining enhancements.
What we are looking for
**To be successful in this role you will need to have a**:
- Demonstrated ability to provide advice and guidance to a diverse range of users including administrative staff, management and judicial officers.
- Demonstrated knowledge of case management systems (highly desirable)
- Knowledge of business procedures and practices of Courts and Tribunals (highly desirable).
How to apply
- resume
- a short covering letter
For further information on the position, please see the attached position description.
**Other Information**:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits. Employees of Court Services Victoria are required to comply with any applicable government pandemic order, as well as any policy implemented by Court Services Victoria, in relation to mandatory vaccinations against COVID-19. It is a condition of any offer of employment that applicants for vacant roles with Court Services Victoria agree to comply with any applicable pandemic order or policy regarding mandatory vaccinations.
CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.
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