Support Technician

1 day ago

Perth, Western Australia Aptella Full time

As a Support Technician - Civil, you will be responsible for supporting customers with machine system installations, diagnostics, and maintenance with a focus on Machine Control Systems. You'll ensure that Aptella retains a strong market position while delivering high levels of customer service.

**Key Responsibilities**
- Install and maintain machine control systems and site infrastructure.
- Provide training and technical support to customers.
- Manage support cases and update D365 records.
- Participate in continuous learning to improve technical skills.
- Assist with exhibitions and other industry events.
- Collaborate with internal teams to improve service quality.

**Skills & Attributes**
- Excellent communication and organisational skills.
- Strong attention to detail and documentation processes.
- Experience in survey, machine control, or design/engineering is desirable.
- Problem-solving mindset with a focus on continuous improvement.

**Workplace Health & Safety**
Commitment to safety is essential, including hazard identification, reporting incidents, and compliance with WHS policies.

If you're passionate about providing innovative technical solutions and enjoy working in a collaborative environment, this role is for you

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