Account Manager

1 week ago

Melbourne, Victoria, Australia Efm Warehousing Full time

**Overview**

efm Warehousing is currently searching for an Account Manager to join the growing Commercial team, in our industry leading Altona DC.

**Key responsibilities will include, but not limited to**:

- Determining client needs to drive customer-centric and solution-focused outcomes
- Maintaining strong relationships at tiered stakeholder levels both internally and externally
- Working in close collaboration with customers to ensure achievement of project goals & timelines, ensuring service levels are met
- Leading sales, solution, and contract negotiations with assigned customers to facilitate portfolio goals and customer retention
- Adopting a "hands on approach" to develop and administer key account plans and continuous improvement solutions aligned with corporate objectives, strategies, and initiatives
- Proactively leading the development of reports and delivery of on-site client visits on a weekly, monthly, and quarterly basis to cover off tactical/strategic focuses and KPI management
- Managing and executing administrative functions for assigned accounts, including CRM management and general administration that will enhance overall portfolio results.

**To be successful in this position, you will possess**:

- Previous experience in an Account Management role, preferably with a focus on Warehousing or Logistics Management
- Impeccable prioritisation capabilities and organisational skills
- Exceptional presentation and communication skills (both written and verbal)
- Willingness and ability to get your "hands dirty" and support customers at all levels
- Data-driven, with proven commercial acumen and strategic thinking, including strong competence in MS Excel
- Entrepreneurial mindset that demonstrates strong initiative and sense of ownership

**On offer**:

- Attractive commission Scheme
- Car Allowance
- Career development and progression
- A professional environment where we challenge each other to do it better
- An engaging and empowering culture

As a part of the hiring process, you will be required to pass a pre-employment medical that incorporates a drug and alcohol screen as well as a police clearance.

This is an exciting opportunity to work for a 3PL warehouse company experiencing strong growth and to be a part of a hardworking and energised team.
- Please note: Only short-listed applicants will be contacted._

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