Duty Manager

5 days ago

Sydney, New South Wales, Australia Clublinks Full time

Are you passionate about safety, leadership, and delivering an exceptional customer experience?
We're looking for enthusiastic and reliable Casual Duty Managers to join our team
The role
As a Casual Duty Manager, you'll play a key leadership role during your shift, ensuring the centre runs safely, smoothly, and in line with compliance requirements.
Reporting to the Operations Manager, you'll be the go to leader for our team and members on the floor.
You'll help oversee:
Aquatic safety and supervision of operations
Pool plant operations and monitoring
Asset maintenance checks and issue reporting
Customer service support and escalation management
Compliance with WHS standards and emergency protocols
Smooth opening and closing of the facility as rostered
Who are we?
At Clublinks, we're bright, bold, nimble and we like to have fun
Clublinks is a leisure and community management leader, holding contract rights with local government, private enterprise and tertiary institutions to manage and grow their facilities and communities. We are passionate and agile with an incredibly strong record of improving our clients' financial results and achievements.
Adopting company values of "Stand Out", "Be Awesome", "Speak Up" and "Get *#it Done" we are not afraid to be different and provide innovative solutions to deliver success. Our 450 plus team are based at our sites across VIC, NSW and WA.
We are thrilled to be building our stable of first-class sites across NSW and building upon our success in the University setting.
About you
You're a confident, calm presence under pressure with strong communication skills and a proactive mindset. You lead by example, hold safety to the highest standard, and bring positive energy to every shift.
You'll bring:
Previous experience in a similar supervisory or lifeguard leadership role
Strong understanding of aquatic centre operations and compliance
Confidence managing staff, customers, and incidents in a dynamic environment
Flexibility to work a rotating roster including early mornings, evenings, and weekends
You must hold the following current qualifications:
Pool Lifeguard Certificate (essential)
Pool Operations Certificate (essential)
First Aid & CPR
NSW Working with Children Check
National Police Check (or willingness to obtain)
Please do not delay in sending through your application with a cover letter and your current resume. Applications will be reviewed as they are received.

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